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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description

Access Collins

Showing 111 of 623

support in checkout "hold reservation"

When 2 guests make a reservation at the same time and the reservation requires payment this can result in 2 bookings being assigned to the same table which means the restaurant is over booked. If there was support in checkout for "hold reservation...
3 months ago in Access Collins 0 Idea Received

Design change/messaging on booking form iframe to make after midnight slots clearer which day they are for

What is the idea? Add a message on the booking form iframe (where users input their details) to make it clearer what day they are booking for, if they are booking a slot after midnight on a day. (e.g. something like, please note you are booking fo...
7 months ago in Access Collins 0 Idea Received

The ability for a user to add a custom Dietary requirement

No description provided
10 months ago in Access Collins 0 Idea Received

Use 12 hour clock across Collins for venues in USA

Collins uses the 12 and 24 hour time format inconsistently across Admin, Booking Widget and Checkout. However, users in the USA are not accustomed to the 24 hour clock (military time) and so it should use 12 hour (AM/PM) format uniformly in this r...
7 months ago in Access Collins 0 Accepted to Backlog

Set a minimum order for specific menu items

We have certain items on the menu which we require to be a certain amount. For example minimum order 10. However there is currently no way to do this on collins apart from manually checking once the customer has made their pre-orders. We are then ...
7 months ago in Access Collins 0 Idea Received

Improvement to Widget Wizard

To fix GTM ID, Stylesheet, colours and Venue ID code per collins account so these dont have to be manually input each time a code is generated. These fields remain static and having to manually add them opens up to human error
7 months ago in Access Collins 0 Idea Received

Allergen Information for the party

When placing the booking/enquiry. A drop down that the customer can select if someone in the party has an allergy/intollerance and which one it is. That information then needs to drop onto the run sheet.
4 months ago in Access Collins 0 Idea Received

Pre-order Handling for Shared Dishes

As a restaurant manager at Glendola Irish Bars, I want the pre-order system to correctly handle shared dishes like Chateaubriand, So that two guests can be linked to one dish, allowing both to select their sides/sauces, and the pre-order is marked...
4 months ago in Access Collins 0 Idea Received

Place cards to show the full pre-order instead for each guest

Hi, Currently we get a place card for each guest's order. We require an option for table cards as well with all pre-orders on the same card even if the order was placed by guest. Thanks Simona
5 months ago in Access Collins 0 Idea Received

Pre-order summary email - business to be able to amend the text

Hi, I must amend the text of the pre-order summary to suit our business needs but I understand that's hard-coded text. That's not convenient for us. Thank you
5 months ago in Access Collins 0 Idea Received