Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

Showing 100

Add/Adjust the cancellation reasons

To have the ability to add/adjust the 'Select Cancellation Reason' list.
1 day ago in Access Maintain 0 Idea Received

Ability to change Area layouts plus work type changes

Request to ahve the ability to change area layouts. For example we're a coffee chop and under the 'Coffee Shop' layout there are Cold Stores. We don't have this and often causes confusion with our stores. Additionally, the ability to added and/or ...
8 days ago in Access Maintain 0 Idea Received

Company Entity Displayed on orders

Allow for the Company Code entity to display on the email contractors receive. We have 5 company entities and contractors have requested to be able to know the entity on receiving the order not having to wait until the payment certificate gets rel...
8 days ago in Access Maintain 0 Idea Received

Integrate the Ideas Portal into the Client Support portal

I've been using Access Maintain for over 5 years, and only just been told about the Ideas Portal, when one of my requests couldn't be supported. There are some great ideas on here, but it seems they will only get limited votes because only a few p...
13 days ago in Access Maintain 1 Rejected

Reactive job exports

Occasionally we need to send full reactive visit notes to external contacts such as insurers. The current 'print screen' option only prints the text on the screen and much of the notes are missed. When there are multiple visits you have to scroll ...
14 days ago in Access Maintain 0 Idea Received

Update UI

The User interface is very poor and in desperate need of a refresh. Reading visit notes entered by engineers, which can be quite long and detailed, is extremely awkward. The text box is about four words wide by four rows high, regardless of the sc...
14 days ago in Access Maintain 0 Under Review

Download Certification from Maintain (Bulk and Singular)

Could we also explore exporting full certification for each site from Access, without having to save each certificate individually. This is a function we have identified as a business need.
27 days ago in Access Maintain 0 Idea Received

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
6 months ago in Access Maintain 2 Accepted to Backlog

Allow system to create 'dummy' restaurant so we can trial functions

So that we can understand how the setup impacts our restaurants, it would be really useful to be able to create a 'test' site
3 months ago in Access Maintain 0 Idea Received

Asset Bulk Amendments to be made by downloading excel and reloading, ProNett used to have this feature

If you download a full asset list, you could for instand amend all the warranty contractor name and then reload the bulk amendments.
4 months ago in Access Maintain 0 Under Review