Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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My ideas: Access Collins

Showing 87

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
17 days ago in Access Collins 0 Idea Received

May contain allergens on pre-orders

Whilst there is the ability to add allergens to pre-orders, there is currently no function to add those that are may contain. As we build our menus to be able to be filtered by both allergens and may contain, it would be useful if DMN pre-orders h...
11 days ago in Access Collins 0 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
18 days ago in Access Collins 0 Idea Received

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
27 days ago in Access Collins 1 Idea Received

Filters in Manager Users

It would be useful to have a filter by User Permission as well as by name/email/site It was also be able to have a secondary filter so that we could filter by site and then by user permission for example.
5 days ago in Access Collins 0 Idea Received

Company/Agency and contact record Management and reporting

Would benefit by the improvement of how contact records and company records are created and connected, so we can more easily report on the value of a company/agency/partner to our business. The Company field shouldn't be a free type field. We thin...
5 days ago in Access Collins 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
about 2 months ago in Access Collins 3 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
11 days ago in Access Collins 0 Idea Received

Rules dependent on number of guests be set by day not be blanket set for all in booking types

Rules dependent on number of guests be set by day not be blanket set for all in booking types - we have rules such as 2-6pax get 2 hour slots, 7-14 3 hour slot and 15 over 4 hour slot however it is blanket set over the week - we need to be able to...
18 days ago in Access Collins 1 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
3 months ago in Access Collins 1 Idea Received