Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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Access Collins

Showing 92

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
12 days ago in Access Collins 1 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
7 days ago in Access Collins 2 Idea Received

Make all fields available in Collins enquiries download csv available in the API

When we download enquiries from Collins in the enquiries section to csv, there are fields that appear such as timestamp of when the booking was completed, that do not appear via API, which means we can't use them in reporting on data visualisation...
about 13 hours ago in Access Collins 0 Idea Received

Zonal 2 Way Integration

We would like there to be a 2 way integration to and from our zonal tills. It is currently only one way to the till. Zonal have the development in place.
7 days ago in Access Collins 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
about 1 month ago in Access Collins 0 Idea Received

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
27 days ago in Access Collins 0 Accepted to Backlog

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
about 1 month ago in Access Collins 1 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
about 2 months ago in Access Collins 0 Idea Received

allergen run sheet for service with guest names

Is it possible for an allergen/Intolerance sheet (either on individual orders or a full run day) to only show the group name, persons name with their choices and any allergen or dietry requirements. The current drop down option called Kitchen shee...
5 days ago in Access Collins 1 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
3 months ago in Access Collins 2 Under Review