Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Grant manager access to multiple sites/departments
Access to sites is granted individually. When a site or department is updated or added, access must be manually adjusted for each manager. For larger sites and areas, this can be onerous. Assigning managers to specific sites or departments would a...
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

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Disable refunds when a payment has been redeemed

Our deposits from Collins integrate to our Zonal tills. The deposits push to the till & also are removed from the till when a full refund is processed. This is amazing! We are finding that when a deposit is redeemed against a bill, our teams a...
about 24 hours ago in Access Collins 0 Idea Received

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
34 minutes ago in Access Collins 0 Idea Received

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
6 days ago in Access Collins 1 Idea Received

Allow reporting on auditing amount

The system would be able to report on how many audits we complete per week including approvals, queries and certificate checking. This would enable our admin team to quantify the admin tasks associated with our estate
about 22 hours ago in Access Maintain 0 Idea Received

Allow system to create 'dummy' restaurant so we can trial functions

So that we can understand how the setup impacts our restaurants, it would be really useful to be able to create a 'test' site
about 22 hours ago in Access Maintain 0 Idea Received

support in checkout "hold reservation"

When 2 guests make a reservation at the same time and the reservation requires payment this can result in 2 bookings being assigned to the same table which means the restaurant is over booked. If there was support in checkout for "hold reservation...
1 day ago in Access Collins 0 Idea Received

Labour costs to be real time

Our Business Sheet and POS Batch Reports both use the LABOURHOURS and LABOURCOST data fields. The Labour Hours populates in real time, if someone has clocked in at 11:00 and it's now 14:00, they will be contributing 3 hours to the Labour Hours tot...
1 day ago in Access EPoS 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
6 days ago in Access Collins 0 Idea Received

Supplier Product Delist Notification

Send a notification to selected users when a supplier de-lists a product. just like you would for a price change etc.
9 days ago in Procure Wizard 0 Idea Received

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
9 days ago in Access Collins 0 Idea Received