Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Access Maintain

Showing 6

Limit Access for Business Partners

As a business partner, I want limited access to Access Maintain, so that I cannot place maintenance callouts or quotes. We need the business partner that manage the tenanted proprieties to be able to view only for specific sites only. As business ...
4 months ago in Access Maintain 0 Under Review

Update UI

The User interface is very poor and in desperate need of a refresh. Reading visit notes entered by engineers, which can be quite long and detailed, is extremely awkward. The text box is about four words wide by four rows high, regardless of the sc...
2 months ago in Access Maintain 0 Under Review

A setting that would allow contractors to submit photos as mandatory fields once the work is complete

At the moment, the engineers should be able to add a new photo even if the job is completed or even if there is a re-attendance required. However, would be beneficial for such a photo to be mandatory through a setting
almost 2 years ago in Access Maintain 0 Under Review

Increase file size limit for file uploads

Increase the limit of 5mb for files being uploaded into Access Maintain. The 5mb limit is very low and can sometimes require files to be compressed. Some files cannot be compressed to below 5mb so increasing the file size limit would be helpful.
almost 4 years ago in Access Maintain 0 Under Review

Update the County drop down list

Request to update the County drop down list. For example: Avon as an option which is no longer a county. Bristol is both a city and county (no longer under Avon) and should be an option in the drop down list.
almost 2 years ago in Access Maintain 0 Under Review

Ability to attach an MP4 file when placing a callout

When placing a callout via desktop / mobile app we have the ability to attach pictures to help visually explain the problem, it's been asked whether videos could also be attached when raising jobs to help alsoIt could lead to the customer spending...
about 6 years ago in Access Maintain 1 Under Review