Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Feedback Campaign in Mobile App

To boost engagement and response rates for feedback campaigns, we propose integrating the feedback campaign functionality into our mobile app. This enhancement will allow team members to conveniently provide feedback directly through the app, cate...
about 1 year ago in Access People for Hospitality 0 Idea Received

customer retention report

Hi , I was asked to send my idea here so my Question is, Why don't we get a report that gives the Customer retention rate. Basically we can identify the repeat customers either by their email address or Phone number used for the booking that can h...
5 months ago in Access Collins 0 Idea Received

Private view/Hidden Booking types - for Invite only third party campaigns

By creating functionality for a "hidden/published/private view" feature within booking types, you could use this to create booking channels that you don't wish to surface on your main website widget or DMN. As an example we could create a booking ...
8 months ago in Access Collins 0 Idea Received

Add a shorter cut off time (-15 Mins out)

Currently we are able to take bookings up to -30 mins before the start of booking. We would love to be able to make this even more live and have a -15min option to allow for further on demand same day bookings. Can this be added in?
3 months ago in Access Collins 0 Idea Received

Add notes when approving/rejecting overtime

Introduce the ability for managers to add a note when approving or rejecting overtime requests. This feature would allow managers to provide context, explanations, or feedback directly within the system. These should be made visible to employees v...
3 months ago in Rotaready 0 Idea Received

Limiting number of orders to be placed per supplier per day using Order set timer

Many of our chefs place numerous orders through the day with the same supplier. This creates many dockets and causes a headache for everyone. Is it possible to set a timer each day for an order to be sent out before cutoff time, so a chef can buil...
6 months ago in Procure Wizard 1 Idea Received

Updating Error Message for Processed Data Transfers

If an admin user attempts to initiate a data transfer that has already been processed between two accounts, they currently receive the attached error message. Could this message be revised to clearly indicate that the data transfer has already bee...
11 months ago in CPL Learning 0 Idea Received

Diary"info" section - tables should detail tables they can join with automatically (reading from table joins section)

When you click on the “I” section from the diary or within a booking, you can see detail on the venue. We use this notes section a lot. However there are also details about individual tables. We are aware you can manually select that these tables ...
6 months ago in Access Collins 0 Idea Received

Customisation of email content (outside of HTML API) with imagery and buttons/CTAs etc

In the emails section of the site settings (see below section), you can customise emails with a logo etc – but that’s about it. It would be great to control some additional settings such as: Email Backgroun d colour functionaility Add header image...
6 months ago in Access Collins 0 Idea Received

Ability for customers to unlock the delivery tab after the invoice has been exported

currently the system imposes a restriction that once the invoice tab has been exported the delivery tab can not be adjusted - this impacts the stock modules as invoices are now normally exported daily and stock takes are open monthly stopping the ...
9 months ago in Procure Wizard 0 Idea Received