Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Option to define which Collins status is set when a table pays

Currently when a table fully pays and is closed on EPoS, this updates the Collins status to Left, freeing this table up for another party. However tables don't always leave immediately. When we are busy this has caused a back up. Instead, could th...
4 months ago in Access EPoS 1 Under Review

Deposit/Ledger Transaction GUID Consistency

Our account auditors are requiring ever more stringent control of deposit/ledger movement we're increasingly finding it difficult to reconcile certain types of ledger/deposit movement between stocklink and the journal. The TransactionGUID column i...
4 months ago in Access EPoS 0 Rejected

Emergency Call out SLA

Please able to allocate to contractors attendance within 4 hours based on trade if the contractor is unable to complete a within 3 hour our preferred SLA
about 2 months ago in Access Maintain 0 Idea Received

Warranty only contractors

To be able to have an option to use a contractor only for warranty works and for them to be available for non warranty works. We would not for example use the catering warranty contractor for the out of warranty works.
about 2 months ago in Access Maintain 0 Idea Received

Work Type amendments

To be able to make your own amendments to work types
about 2 months ago in Access Maintain 0 Idea Received

Considering location when cross selling

Client has multiple venues. Cross sell is turned on. Customers are offered venues miles away when no availability in their chosen venue- e.g. enquiring for London and cross sell offers Portsmouth.
7 months ago in Access Collins 0 Under Review

Split budget wage percentage by drink & food

Split budget wage percentage by drink & food. With food wage costs always being on the heavier side to drink. So it would be done by subsection
11 months ago in Access People for Hospitality 1 Idea Received

Create an Event Brand Review Widget

Would be great to be able to display our reviews (and potentially collect reviews) via an Event Brand level Review Widget. We have to copy them to our website manually which is a pain and a DMN widget would also lend legitimacy to them.
about 2 months ago in Access Tonic 0 Idea Received

Place cards to show the full pre-order instead for each guest

Hi, Currently we get a place card for each guest's order. We require an option for table cards as well with all pre-orders on the same card even if the order was placed by guest. Thanks Simona
about 2 months ago in Access Collins 0 Idea Received

Edit Collins booking end time on payment

When a table pays on EPoS a timestamp is sent to Collins. If this was used to update the end time of the booking, it would give a much clearer picture of the day on the Collins Diary page. We end up with a lot of double/triple-height table lines w...
4 months ago in Access EPoS 1 Under Review