Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Showing 672

15 Minute Timescale on some reports

We need to see sales more granularly, every 1/4 of an hour rather than a whole hour. This is so we can predict our rota'ing and breaks more accurately.
4 days ago in Access EPoS 0 Idea Received

Merge Callouts

Having the ability to merge multiple callouts of the same type at the same location so that rather than generating two sets of callout charges it combines notes and images to make one call out. For example, our business sites are vast, and multipl...
4 days ago in Access Maintain 0 Idea Received

History log: Show the user's name instead of "Collins Robot"

When the venue or any users sent an email to the guests through Collins, the history log shows "Collins Robot" instead the name of the user who sent the message.
5 days ago in Access Collins 0 Idea Received

Ticket Widget to display at the bottom like old checkout

As customers are used to seeing the widget display at the bottom of an event page, it would be good to see it also displayed on the V2 checkout aswell. Alternatively, to have the main widget scroll down when scrolling down on the page.
14 days ago in Access Tonic 0 Idea Received

Expose Position of Menus, Courses and Dishes via Menu API

We want to to get the sequence of dishes, course and menus via the current Menu API for our 3rd party.
22 days ago in Procure Wizard 3 Idea Received

Remove sick and approved days off hours from total rota

For a clear report of the weekly total hours would be useful to remove the sickness and approved days off from showing in the end column as part of the total.
5 days ago in Access People for Hospitality 0 Idea Received

Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
5 days ago in Access Collins 0 Idea Received

Toggle integration

Integrate Toggle with Collins so that guests can use their Gift cards/vouchers in the checkout process to pay towards deposits or pre orders, this would also be beneficial for Tonic ticket purchases.
about 2 months ago in Access Collins 0 Idea Received

Reserved tickets notifications

It would be great if you could set some notifications within the Tonic Reserved tickets tool i.e. being able to remind the user to use the link after X amount of days as well as internal notifications on whether the link has been used or not.
6 days ago in Access Tonic 0 Idea Received

Add Klarna or other payment options to Collins

Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
6 days ago in Access Collins 0 Idea Received