Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Showing 758

Calendar view of the event brand widget

I use the event brand widget as I have multiple on-going events. Customers tend to book based on the date rather than the event but the widget doesn't display the multiple dates listed for each event so that customer has to click through to find t...
7 days ago in Access Tonic 0 Idea Received

Ability to unsubscribe from specific Task Completion Emails

No description provided
7 days ago in Trail 0 Future Consideration

Simpler run sheets for kitchen

The ease in which a run sheet is pulled needs to be replicated for the kitchen. This needs to be a much simpler format and when 'pre-order complete' is hit, the ability to automatically CC in an email for operational staff/ chefs would be brillian...
8 days ago in Access Collins 1 Idea Received

The ability to permenantly CC someone into a confirmation email

Quite often, a sales team will populate the diary with many events. Many operational teams/ chefs do not look at this system and then get annoyed because the event will occur. if we are able to CC any operational team into confirmation emails, sim...
8 days ago in Access Collins 0 Idea Received

Price alerts from specific suppliers

There should be a setting where you only receive price changes alerts for suppliers that you have permission to approve. For instance our restaurant manager only have permission to approve beverage suppliers price changes, but he receives alerts f...
15 days ago in Procure Wizard 0 Idea Received

Ticket Widget to display at the bottom like old checkout

As customers are used to seeing the widget display at the bottom of an event page, it would be good to see it also displayed on the V2 checkout aswell. Alternatively, to have the main widget scroll down when scrolling down on the page.
about 1 month ago in Access Tonic 0 Idea Received

For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.

To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
12 months ago in Access Collins 2 Accepted to Backlog

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
23 days ago in Access Maintain 0 Idea Received

Supplier groups - when a new trading relationship is created the customer (full system and SM managed) should be notified and pushed to add the new supplier to their existing supplier groups

Customers create and then forgot to update supplier groups when onboarding new full system and creating self managed suppliers, this causes multiple issues. 1 - reporting is then inaccurate. 2 - roles limited by supplier groups - the users attache...
2 months ago in Procure Wizard 0 Idea Received

Booking Fee to be added at point of payment - Charge per booking

That when a customer makes a booking a booking fee is added when they go to the payment page. We will be able to determine what the fee is, but most companies charge a booking fee.
9 days ago in Access Collins 0 Idea Received