Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Ability To Report Collins Conversions Natively In Tonic Ticket Admin

Stonegate have asked for Tonic to show more visibility on Collins conversions if connected to a Collins widget and not a ticketing widget. Or to drive a better solution to be able to find these conversions easily to see if 'tickets' converted. Exa...
about 1 month ago in Access Tonic 0 Idea Received

multi-delete on favourites list

being able to delete multiple items on a favourites lists when items are not needed or become delisted
5 months ago in Procure Wizard 1 Accepted to Backlog

Make all fields available in Collins enquiries download csv available in the API

When we download enquiries from Collins in the enquiries section to csv, there are fields that appear such as timestamp of when the booking was completed, that do not appear via API, which means we can't use them in reporting on data visualisation...
4 months ago in Access Collins 0 Idea Received

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
17 days ago in Access Maintain 0 Idea Received

Enable timeslots for auto confirm table placement

At times we require the ability to usher certain booking types into one space, but not the whole week/every date. For example - a venue will have Brunch bookings normally on both their floors but on a Saturday after a certain time they want all of...
3 months ago in Access Collins 0 Idea Received

Enhanced reporting suite functionality - Pepper check-ins and Pepper Loyalty.

We really need to be able to report on Pepper loyalty as part of business sheets and business reporting. Being able to integrate this to existing reports would be amazing. Example metrics that would be great to see: % of sales with a loyalty users...
about 2 months ago in Access EPoS 1 Under Review

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
8 months ago in Access Maintain 2 Accepted to Backlog

Remove requirement to approve missed clockings

We have recently introduced working time recording on PeopleXD for 1,450 staff. If a staff member forgets to register their time they are required to submit a missed clocking which requires approval by the manager on the system. Feedback from the ...
18 days ago in Access People for Hospitality 0 Rejected

Improved sorting on borrowing position list

Add some form of sorting on the drop down list results when borrowing an employee into a different post on the rota. Currently the list looks to be in no specific order.It would make sense to sort the list by Subsection first then by Post title
about 1 month ago in Access People for Hospitality 0 Idea Received

Make Custom Fields visible in Run sheets/Diary Quick View

The custom fields do not appear anywhere else other than by clicking into the full booking view on Collins. This should be made easily readable by adding to both printed customised run sheets AND the quick view when on the diary or floorplan page.
9 months ago in Access Collins 0 Accepted to Backlog