Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Have the ability to turn off system-driven course resets within our admin tool

We'd like the the ability to turn off system-driven course resets within our admin tool when we upload SCORM or xAPI courses built in external course-creating tools where the course packages drive the resets as system resets conflict with that.
2 months ago in CPL Learning 0 Idea Received

Add Klarna or other payment options to Collins

Add Klarna or other payment options to Collins, for example: https://www.g2.com/products/klarna/competitors/alternatives This will help large consumer bookings such as hen parties and birthdays to confirm bookings faster and drive conversion of au...
about 1 month ago in Access Collins 0 Idea Received

For Offers to be set for specific booking sources

It would be so helpful if we could only allow some offers to be source specific so for example, only people booking through a specific widget we have set up can receive that offer. At the moment, we only have the option to allow everyone access to...
9 months ago in Access Collins 0 Under Review

Populate automatically the tronc value on the rota with data from Access EPOS

The government has introduced a new legislative change under the Employment (Allocation of Tips) Act 2023. It concerns the fair and transparent distribution of tips and will have legal effect under the Act, meaning it can be introduced as evidence...
9 months ago in Access People for Hospitality 3 Idea Received

Add a "2 week view" on the rota editor

In addition to the daily, weekly and monthly view on the rota editor - could you please add a "2 week" view. This is ideal when making rotas, as you can see the week you are working on, as well as the preceding week. It is essential to ensure good...
5 months ago in Rotaready 0 Idea Received

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
3 months ago in Access Collins 0 Idea Received

Drag and Drop in Keyboard Editor

It would be great to have proper drag and drop functionality in the Keyboard editor so teams can move PLUs/Keys around the Keyboard without needing to use the Reset/Copy/Paste Key functions.
8 months ago in Access EPoS 1 Future Consideration

Flagging or declining rude past customers

We are very lucky and have lovely customers on the whole, but there have been a few over the years who have been extremely rude to staff. Ideally, it would be good to 1) be able to see our customer label before booking them in and 2) block them fr...
22 days ago in Access Collins 0 Idea Received

Simpler, clearer booking rules for staff

I would like to raise something that should be an easy fix and I'd be very grateful if you could please do this, as it is causing a great deal of frustration for us. We need the process of booking our customers on to Collins to be as simple as pos...
22 days ago in Access Collins 0 Idea Received

Rules dependent on number of guests be set by day not be blanket set for all in booking types

Rules dependent on number of guests be set by day not be blanket set for all in booking types - we have rules such as 2-6pax get 2 hour slots, 7-14 3 hour slot and 15 over 4 hour slot however it is blanket set over the week - we need to be able to...
3 months ago in Access Collins 1 Idea Received