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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Booking date to be included in the pre-order instruction email
Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...

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Allow different minimum people in tables at different times of the day

We want to be able to have different table/area minimum and maximum numbers at different times of the day, currently it can only be set by day. This is so we can allow smaller groups to auto-confirm at off peak times during the day and keep the pe...
about 1 year ago in Access Collins 0 Idea Received

Allow Guests To Pay In Instalments

No description provided
over 1 year ago in Access Collins 0 Idea Received

Enquiries needs a custom quick link for Confirmed Bookings, or filter needs to stay on

When you click "enquiries" there LH speed bar has option to search "Confirmed Bookings" "Today" "Next 3 Days". It would be helpful if you could add a custom filter field here, say "groups over 20pax" Yes, you can click Confirmed Bookings>add fi...
7 months ago in Access Collins 0 Idea Received

Switch off customer pre order notes

We would like to be able to switch off pre-order notes as guests can fill this box with a lot of information that our kitchen staff do not have time to read. The allergen tick boxes work well and so this box is not necessary
about 1 year ago in Access Collins 0 Idea Received

Consistent Pricing Logic in Collins Dashboard

Logging this as a feature (although it should really be considered a bug). We have recently discovered that if you use Collins' deposit logic to manage peak and off peak pricing, where times overlap, if the pricing isn't ordered from lowest to hig...
7 months ago in Access Collins 0 Idea Received

Walk-in tickbox

We have noticed that you now default the Walk-In box when adding a booking - can we remove that? Its small but annoying when adding multiple bookings via this lefthand panel.
7 months ago in Access Collins 0 Idea Received

Pre-order Handling for Shared Dishes

As a restaurant manager at Glendola Irish Bars, I want the pre-order system to correctly handle shared dishes like Chateaubriand, So that two guests can be linked to one dish, allowing both to select their sides/sauces, and the pre-order is marked...
about 1 year ago in Access Collins 0 Idea Received

Amending booking message

When a guest amends a booking we should receive a notification to let us know. Currently we don't know if changes have been made unless we click on each booking in the message section.
7 months ago in Access Collins 0 Idea Received

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
about 1 year ago in Access Collins 0 Idea Received

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
about 1 year ago in Access Collins 0 Idea Received