Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Transparent affiliate reporting
Affiliate reporting I require a report showing the number of bookings generated from affiliate partners - ATUK/ Google etc. I understand these covers are marked with the source 'DesignMyNight' in the enquiries tab. The report should be based on Re...
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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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Access Collins

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allergen run sheet for service with guest names

Is it possible for an allergen/Intolerance sheet (either on individual orders or a full run day) to only show the group name, persons name with their choices and any allergen or dietry requirements. The current drop down option called Kitchen shee...
6 days ago in Access Collins 1 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
about 1 month ago in Access Collins 0 Idea Received

Close Area (or Limit Arrival) for just a date range rather then forever

If you want to quickly reduce opening times or shut in the afternoons for a few months of the year this is very hard to do efficiently without adding a rule for each individual date.
about 2 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
about 1 month ago in Access Collins 0 Idea Received

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
about 2 months ago in Access Collins 0 Idea Received

Choice of more than one offer on a booking

We would like the ability for the customer to choose more than one offer to add to their booking. At the moment you can only choose one offer as a customer.
about 1 month ago in Access Collins 0 Idea Received

Choose colour for Limit Arrival exceeded

This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
about 2 months ago in Access Collins 0 Idea Received

Shut Same Day Bookings - Autoconfirm Only

The 'shut same day bookings' option is really helpful, but we need to be able to have this rule just for autoconfirm bookings. Our bookings team are in constant communication with the GMs, and the GMs print the run sheet at a specific time each da...
4 months ago in Access Collins 0 Idea Received

Booking URL generator

The booking URL generator could have more options, for instance select days of the week and not just an specific date - and possibly a start and end date if at all possible. It would be also great to have an option to 'pull' from an existing offer...
27 days ago in Access Collins 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
about 1 month ago in Access Collins 1 Idea Received