Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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Access Collins

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Adding support for tracking via Facebook Pixel

Adding support for tracking via Facebook Pixel
7 months ago in Access Collins 1 Under Review

ChatBot for bookings

Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
8 months ago in Access Collins 0 Under Review

Considering location when cross selling

Client has multiple venues. Cross sell is turned on. Customers are offered venues miles away when no availability in their chosen venue- e.g. enquiring for London and cross sell offers Portsmouth.
11 months ago in Access Collins 0 Under Review

New + improved Livewait

We want to have the ability to use livewait even when the restaurant isn't full. For example the kitchen might be rammed with checks and they can't take on any more orders, but we have tables free. We want to be able to tell a guest to come back i...
7 months ago in Access Collins 0 Under Review