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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...

Access Collins

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Booking URL generator

The booking URL generator could have more options, for instance select days of the week and not just an specific date - and possibly a start and end date if at all possible. It would be also great to have an option to 'pull' from an existing offer...
4 months ago in Access Collins 0 Idea Received

Tables and Joined Tables reports

Have a Table Report and Joined Table Report for each site, that could be downloaded from Enquiries or Reports section.
6 months ago in Access Collins 0 Idea Received

@ done button

when @'ing other users in the internal notes (and then pops onto our home page), could there be a potential function of undoing the 'done' button once clicking by an accident
9 months ago in Access Collins 0 Idea Received

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
7 months ago in Access Collins 0 Under Review

Give managers a quick summary of Breakfast, Lunch and Dinner covers from diary view

Give sites the tools to tweak Heads In feature. We need times defined by site and the option to not 'double count' guests that have a duration spanning two services.
5 months ago in Access Collins 0 Idea Received

Choices, once selected, are summarised in chronological order and not in order by category

The ordering system would be better if choices, once selected, were summarised in chronological order (i.e. starters, then mains, then desserts). As it is they are listed in the order in which they are entered, and it is harder to double check if ...
5 months ago in Access Collins 0 Idea Received

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
8 months ago in Access Collins 0 Idea Received

Allow customers to redeem soda voucher in the Collins checkout

No description provided
11 months ago in Access Collins 0 Under Review

Filters in Manager Users

It would be useful to have a filter by User Permission as well as by name/email/site It was also be able to have a secondary filter so that we could filter by site and then by user permission for example.
2 months ago in Access Collins 0 Idea Received

Company/Agency and contact record Management and reporting

Would benefit by the improvement of how contact records and company records are created and connected, so we can more easily report on the value of a company/agency/partner to our business. The Company field shouldn't be a free type field. We thin...
2 months ago in Access Collins 0 Idea Received