Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Recently Released Ideas

View all
RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
Share feedback 0
RELEASED Collins - For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.
To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
Share feedback 2

Access Collins

    Showing 190 of 949

    SMS communication

    incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
    about 1 year ago in Access Collins 0 Idea Received

    Reservation Label

    Reservation label currently only prints onto 1 x A4 page. It would be useful to have 2/3 labels to a sheet to reduce paper waste and ultimately be more sustainable.
    about 1 year ago in Access Collins 1 Rejected

    Select booking types available to book via Collins Call

    Collins customers are not able to activate Collins Call immediately upon opening a new site, due to the booking all types (influencer/freebies/family & friends) being available to book via Collins call, rather than selected ones. Creating seri...
    6 months ago in Access Collins 0 Idea Received

    Choose colour for Limit Arrival exceeded

    This would allow staff to see which Booking Type has been exceeded and make informed judgements on new bookings.
    about 1 year ago in Access Collins 0 Idea Received

    Add opt-in on Reserve With Google integration

    We would like to add opt-in opt-out text on our Reserve with Google platform which links to our Collins booking engine, so we can collect opted-in data of our customers.
    6 months ago in Access Collins 0 Idea Received

    API updated documentation

    As a Collins customer,I want clear, consistent, and up-to-date API documentation,So that I know exactly how to access available data, especially when new features or fields are released. Additional context: Right now, new data points (e.g. guest p...
    6 months ago in Access Collins 1 Idea Received

    Ability to Exclude Blocked Spaces and Dates for large events

    As a Collins customer,I want to apply rules to exclude manually blocked spaces or dates from availability-driven campaigns,So that we don’t promote availability for areas held back for large events or operational reasons. Additional context: Curre...
    6 months ago in Access Collins 0 Idea Received

    Email Template Customisation in Collins Without Support Dependency

    As a Collins customer, I want the ability to customise confirmation email templates (styling, layout, branding) directly within the platform, without needing to raise a support ticket for every change. Why: Our confirmation emails currently do not...
    6 months ago in Access Collins 0 Idea Received

    Google Tag Manager tracking through Rezconrol integration

    We use Collins table bookings API to integrate with our booking engine, Rezcontrol. We track each site’s clicks to the booking engine using Google tags but how can we track the Collins table bookings made during the room booking journey? Can the G...
    9 months ago in Access Collins 0 Already exists

    Tables and Joined Tables reports

    Have a Table Report and Joined Table Report for each site, that could be downloaded from Enquiries or Reports section.
    about 1 year ago in Access Collins 0 Idea Received