Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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Access Collins

Showing 87

Use 12 hour clock across Collins for venues in USA

Collins uses the 12 and 24 hour time format inconsistently across Admin, Booking Widget and Checkout. However, users in the USA are not accustomed to the 24 hour clock (military time) and so it should use 12 hour (AM/PM) format uniformly in this r...
4 months ago in Access Collins 0 Accepted to Backlog

Set a minimum order for specific menu items

We have certain items on the menu which we require to be a certain amount. For example minimum order 10. However there is currently no way to do this on collins apart from manually checking once the customer has made their pre-orders. We are then ...
4 months ago in Access Collins 0 Idea Received

Collins Reports

Hi there, We recently been asked to pull reports from Collins - status report for a week which Collins can provide. But we also need report by the day. When you filter the date (choose week) it would give the day by day info (covers, number of boo...
4 months ago in Access Collins 0 Idea Received

Toggle include left box based on diary page

Previously, when we changed the diary view from today to a day in the past, without the "Include left" checkbox ticked it would show all bookings for that day (all would be left). Now this doesn't happen, and instead if we go to a previous day wit...
4 months ago in Access Collins 0 Idea Received

Waiting List

Easy usage of waiting list - could we have a tutorial of how to use this centrally to then perform in our sites? Or have an automated text/email response for if we're fully booked an guests to join us back in 1 hour etc
5 months ago in Access Collins 0 Idea Received

Adding an email option for the Custom Fields report

No description provided
7 months ago in Access Collins 0 Idea Received

Audit Log Data Surfaced Through an API

No description provided
7 months ago in Access Collins 0 Idea Received