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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
RELEASED Time Zone by Primary Group Report
Sales Reports - Time zone Report please add - Time Zone by Primary Group We already have the same report by Major Group Could you consider this as a future change please.

All ideas

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Have the ability to add an OR rule to the locking feature on Learning Journeys

When locking sections or items in the Learning Journey builder, we can currently only lock something down based on the completion of one item/section or the completion of all of a selection of multiple items/sections but as journeys become more so...
28 days ago in CPL Learning 0 Idea Received

Manual Order Number entry

Can we have a prompt to set the Order Number manually at the POS per Order. This will help us control the Takeaway orders in a certain sites where they are manually giving out ordernumbers for Eat in and Takeaway. This should then fire through to ...
29 days ago in Access EPoS 0 Idea Received

The ability to cut off packages in a selected time frame

Currently, packages can only be cut off in X amount of days before the booking date. With the ability to cut off in hours before the booking date, users will have greater control over package cut offs.
4 months ago in Access Collins 0 Idea Received

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
6 months ago in Access Collins 0 Idea Received

Job description notes to show on reports

The 'free text' description of jobs raised by branches should be included on excel downloads. Engineer completion notes are included on some, but to find out what the job was originally raised for you have to go through jobs one by one.
30 days ago in Access Maintain 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
5 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
5 months ago in Access Collins 0 Idea Received

Have the option to alter PMV release dates

It would be helpful to have the option to alter the timescales when PMVs are released, e.g. 6 monthly visits are only giving 2 weeks notice, and the option to be alter to alter this to say 4 weeks, should we wish to give more notice would be benef...
6 months ago in Access Maintain 2 Idea Received

Ability to change Area layouts plus work type changes

Request to ahve the ability to change area layouts. For example we're a coffee chop and under the 'Coffee Shop' layout there are Cold Stores. We don't have this and often causes confusion with our stores. Additionally, the ability to added and/or ...
2 months ago in Access Maintain 0 Idea Received

Manage Team Members

Remove duplicate versions of courses in the course allocation list. Only allow the latest version of the course to be displayed in the allocation list.
2 months ago in CPL Learning 0 Idea Received