Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
Share feedback 1

All ideas

Showing 109

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
about 2 months ago in Access Collins 1 Under Review

Airship x Access EPOS Integration

We are looking for an integration between Airship (CRM company) and Access EPOS so we can get our data from one system to the other. At the moment any data around our guests purchasing habits and basket analysis cannot be used by marketing as this...
10 days ago in Access EPoS 0 Under Review

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
4 months ago in Access Collins 2 Under Review

Keyboard Group alphabetical

If deciding to use Keyboard groups, which is a great but to have a flag when setting the groups which sorts the keyboard group alphabetically. Currently it seems to only work in plu number order.
10 days ago in Access EPoS 0 Under Review

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
4 months ago in Access Collins 1 Under Review

multi-delete on favourites list

being able to delete multiple items on a favourites lists when items are not needed or become delisted
3 months ago in Procure Wizard 1 Under Review

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
3 months ago in Access Collins 0 Under Review

Vouchercart integration with Access Epos

Voucher Cart so customers can buy and redeem through the ePOS. Currently investigating who else they work with.
3 months ago in Access EPoS 0 Under Review

For Offers to be set for specific booking sources

It would be so helpful if we could only allow some offers to be source specific so for example, only people booking through a specific widget we have set up can receive that offer. At the moment, we only have the option to allow everyone access to...
6 months ago in Access Collins 0 Under Review

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
6 months ago in Access Collins 0 Under Review