Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
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All ideas

Showing 21

Disable refunds when a payment has been redeemed

Our deposits from Collins integrate to our Zonal tills. The deposits push to the till & also are removed from the till when a full refund is processed. This is amazing! We are finding that when a deposit is redeemed against a bill, our teams a...
4 months ago in Access Collins 0 Already exists

Supplier Product Delist Notification

Send a notification to selected users when a supplier de-lists a product. just like you would for a price change etc.
5 months ago in Procure Wizard 0 Already exists

Ability to restrict media sales depending on PLUs sold

It would be great if we were able to make certain media sales dependant on the items we sell. We have some vouchers for specific items (for example free burger and pint). This could perhaps work in the same way as adjustments and adjustments group...
5 months ago in Access EPoS 1 Already exists

Multi-factor authantification

Would it be possible to add MFA on PW. A username and password alone are not strong enough to protect access to a cloud-based system because they are vulnerable to threats such as phishing, brute-force attacks, and credential leaks. Without additi...
about 2 months ago in Procure Wizard 0 Already exists

Auto adjustment to be automatically untoggled till toggled on

When creating a new automatically active adjustment for 1 site, this is automatically live in all sites. it would be very helpful to have the adjustment automatically off 'untoggled' in all sites till made live 'toggled on'
8 months ago in Access EPoS 2 Already exists

Add SKU's to the out of stock list

Add SKU's to the out of stock list, so people can see them without clicking in to each individual product
7 months ago in Procure Wizard 4 Already exists

LInking Condiments to Condiments

As with other systems, it would be great to be able to select a condiment, which then opens another condiment choice. For example, you sell a breakfast which opens a selection of condiment breakfast add ons, you select egg which then opens "Fried,...
about 2 months ago in Access EPoS 0 Already exists

Arrow Images

Such a small petty thing but detracts from our clean setup. The ability to be able to change the current "green circles with white arrows" to something more modern looking.
3 months ago in Access EPoS 2 Already exists

To include order line comments on orders sent by FTP (truecommerce)

When an order is placed all customers are able to add line comments to the products they are ordering, when the order is sent by EDI these comments are not included within the send.
6 months ago in Procure Wizard 0 Already exists

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
6 months ago in Access EPoS 1 Already exists