Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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All ideas

Showing 14

Disable refunds when a payment has been redeemed

Our deposits from Collins integrate to our Zonal tills. The deposits push to the till & also are removed from the till when a full refund is processed. This is amazing! We are finding that when a deposit is redeemed against a bill, our teams a...
13 days ago in Access Collins 0 Already exists

To include order line comments on orders sent by FTP (truecommerce)

When an order is placed all customers are able to add line comments to the products they are ordering, when the order is sent by EDI these comments are not included within the send.
about 2 months ago in Procure Wizard 0 Already exists

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
about 2 months ago in Access EPoS 1 Already exists

Auto adjustment to be automatically untoggled till toggled on

When creating a new automatically active adjustment for 1 site, this is automatically live in all sites. it would be very helpful to have the adjustment automatically off 'untoggled' in all sites till made live 'toggled on'
4 months ago in Access EPoS 2 Already exists

Multiple tracks per table

Ability to open multiple tracks per table to allow more effective splitting of bills e.g. separate food and beverage tabs. This would be particularly useful with DBB packages as currently difficult to treat multiple reservations (different rooms) ...
about 1 month ago in Access EPoS 1 Already exists

detailed transaction export/raw data

Dear Development team. I would like to out forwards a suggestion for reports available on POS manager . Currently almost all report are preset and summarize data/transaction recorded by team. However very often it helps to look into individual tra...
about 2 months ago in Access EPoS 2 Already exists

Data surfacing within surveys

Couple of survey improvements; ability to extract survey data direct from console editor, same development as your done for appraisals the ability to surface data such as within splash survey's, how many people have seen the pop up message, vs how...
4 months ago in CPL Learning 1 Already exists

Booking type reports

I want to do an email report of a booking type. So I want to see the emails of all the people who booked for a specific booking type s they can be retargeted etc..
2 months ago in Access Collins 0 Already exists

My team appraisals - employee search

The ability to search by name for an employee in the list of my team appraisals. Currently you have to just search by scrolling, as employees do not show in any particular order (no alphabetical) which can be tedious if you have a lot of employees...
8 months ago in CPL Learning 0 Already exists

Rezlynx Room restriction by location

Access ePOS can interface with Rezlynx using the tailored Rezlynx interface. We could do with a location posting to a specific range of rooms only. i.e. hotel to rooms 101 to 140. camp site shop to rooms 801 to 899. The camp site shop must not be ...
3 months ago in Access EPoS 1 Already exists