Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

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API / Integrations on the Finance / Accounting Side - Contractor and Client

API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
about 3 hours ago in Access Maintain 2 Idea Received

API / Integrations with Contractor Management Systems / Workflow Systems

API / Integrations with Contractor Management Systems / Workflow Systems - Contractors should be given the option to interface their 'Engineer System' with Maintain, contractors have often invested thousands and thousands of £ into their systems t...
about 3 hours ago in Access Maintain 1 Idea Received

Contractors should be able to toggle further Email alerts as required

Contractors should be able to toggle to receive all 'Notes' as Emails if they wish. There are currently many actions on the system that do not create Email Alerts (other than the automated daily unread messages one), including but not limited to: ...
1 day ago in Access Maintain 4 Idea Received

Contractors should receive better indications for active warranty 'assets' on the system and PO's

Contractors should receive better indications that an issue has been logged against an 'asset' that still has active warranty - from a contractor perspective the system / PO's do not give any indication whether the 'asset' still has an active warr...
about 9 hours ago in Access Maintain 3 Idea Received

Contractors to be able to reduce any order

Contractors should be able to reduce any order, rather than having to refer some of the orders to the 'clients' to reduce and in the instance of Quoted Works - the 'client' is then unable to remove the query until the Contractor presses 'Submit Ju...
1 day ago in Access Maintain 4 Accepted to Backlog

Accessibility - Colour Modes / Color Blind / Dark Mode

Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
about 2 hours ago in Access Maintain 2 Idea Received

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
29 days ago in Access Maintain 0 Idea Received

Allow for a 'unsatisfactory' option on PMVs

We would like the ability for contractors to upload 'unsatisfactory' certificates for PMV's, this would ensure that contractors can be paid for their initial visits. This would allow for reports to be run of all PMV types and provide accurate repo...
8 months ago in Access Maintain 2 Accepted to Backlog

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
21 days ago in Access Maintain 0 Idea Received

Asset Bulk Amendments to be made by downloading excel and reloading

If you download a full asset list, you could for instand amend all the warranty contractor name and then reload the bulk amendments.
6 months ago in Access Maintain 0 Accepted to Backlog