Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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ChatBot for bookings

Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
6 months ago in Access Collins 0 Under Review

Warranty only contractors

To be able to have an option to use a contractor only for warranty works and for them to be available for non warranty works. We would not for example use the catering warranty contractor for the out of warranty works.
4 months ago in Access Maintain 0 Idea Received

Improve reporting for working visa staff that are flagged as International Students

Request: A report that we can review all employees flagged as international students that will show us their allocated term time and more critically where they have not had terms allocated against their employment/visa. Result: If implemented this...
10 months ago in Access People for Hospitality 0 Idea Received

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
4 months ago in Access Collins 0 Idea Received

Reporting of Tips from various Media types

To have the ability to split the Tips reporting against different Apps / Medias. For example: Pepper App Sales = £1100 Tips = £45.50 KateMedia Sales = £2500 Tips = £156.20 Total Tips £201.70 This could be visible on the "Clerk function counts" in ...
6 months ago in Access EPoS 0 Under Review

User Group 'All' Tick box option in inclusions section

To make it clearer all users are selected by selecting an 'All' tick box. It isn't clear that no inclusions mean all are included. Also, this would be helpful for bulk actions user groups that don't seem to accept it when no inclusions are selecte...
12 months ago in CPL Learning 0 Under Review

Timed events to not be automatic in all sites

When creating a new timed event for 1 site, this is automatically live in all sites.it would be very helpful to have the event automatically off 'untoggled' in all sites till made live 'toggled on'
6 months ago in Access EPoS 1 Under Review

Archive/Hide Courses in Course Creator

Ability to hide/archive courses that are no longer valid or in use.
almost 2 years ago in CPL Learning 0 Under Review

change so the supplier can change the customers invoice method

change so the supplier can change the customers invoice method
8 months ago in Procure Wizard 1 Under Review

Add a shorter cut off time (-15 Mins out)

Currently we are able to take bookings up to -30 mins before the start of booking. We would love to be able to make this even more live and have a -15min option to allow for further on demand same day bookings. Can this be added in?
2 months ago in Access Collins 0 Idea Received