Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Showing 759

Time Limit on booking changes

Add a time limit on the customer booking changes. To stop customers from changing their booking until the last second. We have a policy in our booking terms & conditions that no changes can be made to the booking within 72 hours notice but thi...
26 days ago in Access Collins 0 Idea Received

KV Link - Additional 'Kitchen Pass' Profile for KV

We have a single large kitchen for multiple venues/outlets. Therefore, there is a constant stream of tickets landing in the kitchen. While the separate areas within the kitchen can all cope with their tickets of individual items, the kitchen pass ...
about 2 months ago in Access EPoS 0 Under Review

Display Point of Sale (POS) Name on Kitchen Video (KV) Screen

Overview: When an order is placed for barista-made drinks, it is essential that the name of the Point of Sale (POS) appears on the Kitchen Video (KV) screen. This feature is critical for improving operational efficiency, especially in high-volume ...
14 days ago in Access EPoS 0 Under Review

Improve User Details Page in Admin Tool

Problem: The User Details Page in the Admin Tool could benefit from a UI/UX review to improve clarity and prevent unintended manual changes to system-managed data. Currently, there is no clear distinction between USER (central CPL account), MULTIU...
28 days ago in CPL Learning 0 Idea Received

Add ability for plus addressing on Automated Reports

Can we please add support for plus addressing (e.g. example+test1@gmail.com, example+test2@gmail.com) on Automated Reports (https://purchaser.procurewizard.com/administration/liquor/automated-reporting-overview.aspx). The main report we need this ...
4 months ago in Procure Wizard 0 Under Review

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
15 days ago in Access Maintain 0 Idea Received

VAT receipt from tills

To be able to pull a customers VAT receipt from the back office with a VAT number on it in a presentable format to send to a customerCase 66859637 tells me I can't do it & to raise on here
2 months ago in Access EPoS 0 Future Consideration

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
5 months ago in Access Collins 1 Idea Received

Ability To Report Collins Conversions Natively In Tonic Ticket Admin

Stonegate have asked for Tonic to show more visibility on Collins conversions if connected to a Collins widget and not a ticketing widget. Or to drive a better solution to be able to find these conversions easily to see if 'tickets' converted. Exa...
about 1 month ago in Access Tonic 0 Idea Received

Remove requirement to approve missed clockings

We have recently introduced working time recording on PeopleXD for 1,450 staff. If a staff member forgets to register their time they are required to submit a missed clocking which requires approval by the manager on the system. Feedback from the ...
16 days ago in Access People for Hospitality 0 Rejected