Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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RELEASED Collins - Booking date to be included in the pre-order instruction email
Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
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Access Collins

    Showing 190 of 951

    Use the Metric system in Australia

    Use the Metric system in Australia. We don't know what a mile is...
    over 1 year ago in Access Collins 0 Idea Received

    Have separate opening times that show on DMN listing page vs Collins internal settings

    Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
    11 months ago in Access Collins 0 Idea Received

    Automatic PDF attachement on Enquiry response

    We have predefined automatic enquiry email responses. We would like to be able to set this so our menu can go out attached to these automatically also
    over 1 year ago in Access Collins 0 Idea Received

    ChatBot for bookings

    Some other bookings systems have developed a lice chat with a Bot that helps the customer through the booking process by asking all types of questions for the purpose of automatically creating the booking with the information provided. This bookin...
    over 1 year ago in Access Collins 0 Under Review

    Add brand or venue logos to place cards and reservation labels.

    It would improve the look of printable assets if we could include our brand or venue logo on them. These already pull onto invoices so can surely also be on place cards and reservation labels?
    11 months ago in Access Collins 0 Idea Received

    Different Emails assigned to different booking types

    We should have different confirmation emails and follow up emails for different booking types EG a wedding booking confirmation is very different to a funeral lunch booking
    11 months ago in Access Collins 0 Idea Received

    Confirmation Email Styling Must Match Brand for Embedded Checkout

    As a Collins customer, I need control over confirmation email styling, so that the booking journey stays fully branded when guests complete payment on our site.
    6 months ago in Access Collins 0 Idea Received

    Improvement to Widget Wizard

    To fix GTM ID, Stylesheet, colours and Venue ID code per collins account so these dont have to be manually input each time a code is generated. These fields remain static and having to manually add them opens up to human error
    over 1 year ago in Access Collins 0 Idea Received

    Option to send follow up/feedback emails immediately after guests have dined with us

    The only 2 options for follow up emails is either for them to send next day or 2 days after the booking. It would be better if we could have the option to send these immediately after the guests have dined with us.
    6 months ago in Access Collins 0 Idea Received

    Option to remove booking end time from guest facing emails

    It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
    about 1 year ago in Access Collins 1 Idea Received