Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

Showing 97

Emergency Call out SLA

Please able to allocate to contractors attendance within 4 hours based on trade if the contractor is unable to complete a within 3 hour our preferred SLA
6 months ago in Access Maintain 0 Idea Received

Work Type amendments

To be able to make your own amendments to work types
6 months ago in Access Maintain 0 Idea Received

Improve supply only search function

Currently when searching for items, the search function is not smart enough to know that something labelled '4 pin LED' or such is a lightbulb, so if a user types 'lightbulb', that option won't appear. Also if typing in a two word sequence, all it...
7 months ago in Access Maintain 0 Idea Received

Hide Rates to Unit Staff

Function to be able to hide callout / labour rates from unit staff & managers when logging a call out.
7 months ago in Access Maintain 0 Idea Received

Being able to record F-Gas relevant info through ProNett

It would be great if you could put F-Gas Details on Maintain. I.E under the Asset Management Tab, the refrigeration / aircon / any asset with refrigerants had extra categories on the Tab- Gas: R290, R404, R134, R600a etc. etc.dropdown list Maximum...
over 3 years ago in Access Maintain 7 Idea Received

Email notification to the person raising a quote request when the quote is received

Can an email be sent to the person raising a quote request when the quote is received? This feature is available in Access Maintain but not into the Projects Module.PM's need to know when a request is sitting on the system as they are not logged i...
almost 3 years ago in Access Maintain 0 Idea Received

Contractor alerts on additions to notes

Some contractors would like to have a notification sent to them every time a note is added to one of their jobs so they can action it straight away. This will help ensure contractors pick up on any updates notes and responed quickly, help us under...
almost 3 years ago in Access Maintain 0 Idea Received

Undo a visit on a PMV

When we undo a visit on a PMV, it cancels the whole order & reissues, which is rather annoying if the contractor has made several visits.  For example, some of the large sites can have 20 even 40 or more visits on a Fixed Wire Test. ...
8 months ago in Access Maintain 0 Idea Received

Show capex vs repair on payment certificates

The Payment Certificate breakdown to clearly identify which workorders are Capital orders
8 months ago in Access Maintain 0 Idea Received

Change date of work order that is completed

The ability to adjust the date of a visit before the workorder is in a ‘completed’ status, currently we have to move the order into ‘Approved’ before we can amend the visit details
8 months ago in Access Maintain 0 Idea Received