Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

    Showing 98 of 951

    Repeating reactive call out flag

    To have the ability to automatically flag repeating reactive callouts, eg: Same piece of equipment has a reactive callout 3 times in 2 months, should be flagged as either a bigger problem/different solution (replace rather than repair) or that the...
    8 months ago in Access Maintain 0 Idea Received

    Remedial Cost Centre

    Implement a separate remedial cost center to split remedial call out spends following a PMV, from a main repair costs from callouts & quoted works. This would allow it to have a separate cost line on the 'group' page for repairs, PMVs, Capital...
    8 months ago in Access Maintain 0 Idea Received

    Hide contractor telephone numbers from certain users

    Would like to be able to hide contractor out of hours and callout telephone numbers from certain users on Access Maintain to prevent some users from calling contractors and contravening policy.
    over 1 year ago in Access Maintain 2 Idea Received

    Undo a visit on a PMV

    When we undo a visit on a PMV, it cancels the whole order & reissues, which is rather annoying if the contractor has made several visits.  For example, some of the large sites can have 20 even 40 or more visits on a Fixed Wire Test. ...
    over 1 year ago in Access Maintain 0 Idea Received

    Introduce a new option for Asbestos Status titled Management Responsibility of Others

    Allow sites to select the Asbestos status as 'Management Responsibility of Others'. This can then be available for sites where the asbestos reporting may fall under the responsibility of an external or third party to the company.
    over 4 years ago in Access Maintain 0 Idea Received

    add custom KPIs

    KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
    9 months ago in Access Maintain 0 Idea Received

    Job description notes to show on reports

    The 'free text' description of jobs raised by branches should be included on excel downloads. Engineer completion notes are included on some, but to find out what the job was originally raised for you have to go through jobs one by one.
    9 months ago in Access Maintain 0 Idea Received

    Availability of Maintain historic orders on Analytics

    Currently, when Analytics data is reloaded due to any issues, any orders older than 12 months are removed. It would be beneficial to have an option to keep historical order data from Access Maintain available in Analytics, even after a reload. Thi...
    9 months ago in Access Maintain 0 Idea Received

    Add/Adjust the cancellation reasons

    To have the ability to add/adjust the 'Select Cancellation Reason' list.
    10 months ago in Access Maintain 1 Idea Received

    Company Entity Displayed on orders

    Allow for the Company Code entity to display on the email contractors receive. We have 5 company entities and contractors have requested to be able to know the entity on receiving the order not having to wait until the payment certificate gets rel...
    10 months ago in Access Maintain 0 Idea Received