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Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.

Access Collins

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Invoices (Corporate card charges to be accounted)

It would great to have the ability to add the corporate credit card charges that are added by stripe payments to customers invoices. Currently if we add this charge, it appears as if the amount is outstanding. Thus the invoice's are not accurate d...
9 months ago in Access Collins 0 Idea Received

Filters in Manager Users

It would be useful to have a filter by User Permission as well as by name/email/site It was also be able to have a secondary filter so that we could filter by site and then by user permission for example.
2 months ago in Access Collins 0 Idea Received

Company/Agency and contact record Management and reporting

Would benefit by the improvement of how contact records and company records are created and connected, so we can more easily report on the value of a company/agency/partner to our business. The Company field shouldn't be a free type field. We thin...
2 months ago in Access Collins 0 Idea Received

Option to remove booking end time from guest facing emails

It would be good if we could have a way to remove the end time of bookings from confirmation emails and emails that contain the booking summary. We have some brands that will turn their tables over a lot quicker than the time that might have been ...
5 months ago in Access Collins 1 Idea Received

Allow different minimum people in tables at different times of the day

We want to be able to have different table/area minimum and maximum numbers at different times of the day, currently it can only be set by day. This is so we can allow smaller groups to auto-confirm at off peak times during the day and keep the pe...
5 months ago in Access Collins 0 Idea Received

Adding support for tracking via Facebook Pixel

Adding support for tracking via Facebook Pixel
7 months ago in Access Collins 1 Under Review

Diary"info" section - tables should detail tables they can join with automatically (reading from table joins section)

When you click on the “I” section from the diary or within a booking, you can see detail on the venue. We use this notes section a lot. However there are also details about individual tables. We are aware you can manually select that these tables ...
7 months ago in Access Collins 0 Idea Received

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
7 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
7 months ago in Access Collins 0 Rejected

Private view/Hidden Booking types - for Invite only third party campaigns

By creating functionality for a "hidden/published/private view" feature within booking types, you could use this to create booking channels that you don't wish to surface on your main website widget or DMN. As an example we could create a booking ...
10 months ago in Access Collins 0 Idea Received