Recently Released Ideas

RELEASED Collins - Option for new custom field to be made compulsory

If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.

RELEASED Collins - Site Tag filter on Source Reporting

For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...

Access Collins

Showing 114

2 VOTE

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...

6 months ago in Access Collins 0 Idea Received

2 VOTE

Reporting on Customer labels

We would like to be able to report on customer labels as well as booking labels. We mark our VIP customers in the customer profile and would like to report on these, either as VIP's that have visited or upcoming. This is invaluable information for...

6 months ago in Access Collins 0 Idea Received

2 VOTE

Add pre-order details to Collins "Bookings" API

Pre-order details are not currently available via the Collins "Bookings" API request, and can only be obtained via the Design My Night "Bookings Search" API request. The Design My Night endpoint has been deprecated, and the pre-order details there...

6 months ago in Access Collins 0 Idea Received

2 VOTE

customer retention report

Hi , I was asked to send my idea here so my Question is, Why don't we get a report that gives the Customer retention rate. Basically we can identify the repeat customers either by their email address or Phone number used for the booking that can h...

7 months ago in Access Collins 0 Idea Received

1 VOTE

Pulling menu from Epos TOAST via API access

we are working on building our own API between Collins & TOAST Epos. We want API access to be able to pull the menus across from TOAST so we can build our pre order menus in Collins with the GUID reference from the TOAST menu & then we wil...

3 months ago in Access Collins 0 Idea Received

2 VOTE

Country Code for phone numbers

Is it possible to add a country code to the mobile field when booking online or adding a number into Collins? A number of venues are falling short of not seeing this and its causing issue when trying to reconfirm bookings. (Mainly hotel clients so...

7 months ago in Access Collins 1 Idea Received

2 VOTE

Customisation of email content (outside of HTML API) with imagery and buttons/CTAs etc

In the emails section of the site settings (see below section), you can customise emails with a logo etc – but that’s about it. It would be great to control some additional settings such as: Email Backgroun d colour functionaility Add header image...

7 months ago in Access Collins 0 Idea Received

3 VOTE

The ability for a user to add a custom Dietary requirement

No description provided

11 months ago in Access Collins 0 Idea Received

3 VOTE

Allow Guests To Pay In Instalments

No description provided

11 months ago in Access Collins 0 Idea Received

2 VOTE

Design change/messaging on booking form iframe to make after midnight slots clearer which day they are for

What is the idea? Add a message on the booking form iframe (where users input their details) to make it clearer what day they are booking for, if they are booking a slot after midnight on a day. (e.g. something like, please note you are booking fo...

8 months ago in Access Collins 0 Idea Received

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