Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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All ideas

Showing 779

Contractors should receive better indications for active warranty 'assets' on the system and PO's

Contractors should receive better indications that an issue has been logged against an 'asset' that still has active warranty - from a contractor perspective the system / PO's do not give any indication whether the 'asset' still has an active warr...
9 days ago in Access Maintain 3 Idea Received

Contractors to be able to reduce any order

Contractors should be able to reduce any order, rather than having to refer some of the orders to the 'clients' to reduce and in the instance of Quoted Works - the 'client' is then unable to remove the query until the Contractor presses 'Submit Ju...
10 days ago in Access Maintain 4 Accepted to Backlog

Track message response times

Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
13 days ago in Access Collins 0 Idea Received

Ability to automatically send invoice receipts

We get so many requests for tax receipts from payments within the booking. Can there be a way the customer can download the tax invoice receipts themselves?
5 months ago in Access Collins 1 Under Review

Option for 24 hour clock or AM / PM settings on collins

be able to choose to have 24 hour clock or am /pm - we are a non usa business and prefer 24 hour clock
about 1 month ago in Access Collins 2 Accepted to Backlog

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
about 1 month ago in Access Collins 0 Idea Received

Do not allow to batch orders when account export settings do not match

Example: Order A is excluded, order B is not excluded or exported, Order C is already exported. System should not allow to proceed and generate helpful message. If changing account export status for one of the batched orders, all other batched ord...
about 1 month ago in Procure Wizard 0 Idea Received

MDR Functionality - Dish Creation - Issue with the option to add a more expensive product from alt supplier

Good morning, We have noticed that when you create a dish on Procure Wizard, that if you want to swap out a product for the same product but from a different supplier, it reverts to the cheapest price. There is a particular example where in the di...
6 days ago in Procure Wizard 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 2 months ago in Access Collins 0 Idea Received

Remedial Cost Center

Implement a separate remedial cost center to split direct remedial call out spends following a PMV, from a main repair costs from callouts & quotes. This would allow it to have a separate cost line on the 'group' page for repairs, PMVs, Capita...
7 days ago in Access Maintain 0 Idea Received