Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access EPoS

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Covers do not sync between Epos and Collins if items are added to tab first and then tables opend

When a clerk logs on and starts adding items that they are selling, and then transfers these items to a table, and the table they are transferring to is a Collins booking - then the covers from Collins do not pull across in the way they do when th...
5 months ago in Access EPoS 1 Under Review

Integrate covers number edits between EPOS and Collins

When opening a Collins reservation on the pos, the pos pulls the covers number from Collins. If the covers are later changed on either system, that change does not push to the other system - so to ensure accurate reporting the team have to remembe...
5 months ago in Access EPoS 2 Under Review

Reset Negative Stock Values to Zero at End of Day (EOD)

Description: We have identified an issue where items with a negative stock value (e.g., -1) are being carried over to the next day instead of being reset to zero. This behavior leads to inaccuracies in our stock management, affecting the accurac...
6 months ago in Access EPoS 0 Under Review

Live Sales Data and Enhancing User experience

With a previous provider, NCR Pulse, we were able to see live sales data as and when the sales were being made and it was also able to drill down into the table items ordered. Users would be able to see how each sites are performing and react in r...
6 months ago in Access EPoS 1 Under Review

Detail to be added to a 'return'

When a return is flagged we get to select from preset reasons. We would benefit if the manager can also add detail to this transaction like it happens with comps and paid outs.
6 months ago in Access EPoS 2 Under Review

disabled plu report

We use the disabled report every day to check what meal products are disabled form night before. But we also use on guest draught beer which rotates regularly. It would be really useful to have report providing choice of main groups
6 months ago in Access EPoS 1 Under Review

Time Zone Net Sales

Hi there, Currently the time zone sales is only by Gross and I would like to have net sales as well. Could you kindly add this in the future? Kind Regards, Indy
6 months ago in Access EPoS 0 Under Review

Booking type on Collins to be populated when opening table on EPoS

We have EPos + Collins integration. When a new table is opened from EPoS without selecting an existing Collins record, there is no option to add a Collins Booking Type, and there is no default, so this field ends up blank in Collins, which isn't g...
6 months ago in Access EPoS 1 Under Review

Comp to show on receipts

It would be useful for guests to see any comp given on their bill and receipt. Ideally, something like when an adjustment is used that shows the comp name and the amount taken off.
7 months ago in Access EPoS 0 Under Review

Give the customer the ability to cancel and reverse web orders

The customer has reported that currently when trying to delete a web order that has been cancelled by the public they are presented with a message 'This order has been dispatched, You cannot delete this order'. The customer would like the ability ...
7 months ago in Access EPoS 1 Under Review