Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Access Maintain

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API / Integrations on the Finance / Accounting Side - Contractor and Client

API / Integrations on the Finance / Accounting Side / Invoicing - Contractor and Client, the current functionality really needs to be overhauled to bring the system up-to-date with the modern ways of working and remove many friction points that ar...
about 12 hours ago in Access Maintain 2 Idea Received

API / Integrations with Contractor Management Systems / Workflow Systems

API / Integrations with Contractor Management Systems / Workflow Systems - Contractors should be given the option to interface their 'Engineer System' with Maintain, contractors have often invested thousands and thousands of £ into their systems t...
about 12 hours ago in Access Maintain 1 Idea Received

Contractors should be able to toggle further Email alerts as required

Contractors should be able to toggle to receive all 'Notes' as Emails if they wish. There are currently many actions on the system that do not create Email Alerts (other than the automated daily unread messages one), including but not limited to: ...
1 day ago in Access Maintain 4 Idea Received

Contractors should receive better indications for active warranty 'assets' on the system and PO's

Contractors should receive better indications that an issue has been logged against an 'asset' that still has active warranty - from a contractor perspective the system / PO's do not give any indication whether the 'asset' still has an active warr...
about 19 hours ago in Access Maintain 3 Idea Received

Accessibility - Colour Modes / Color Blind / Dark Mode

Accessibility - Colour Modes / Color Blind / Dark Mode Particularly factor for tablets and terminals that may be on-site with limited usability / settings adjustment on the actual tablet / terminal itself
about 12 hours ago in Access Maintain 2 Idea Received

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
30 days ago in Access Maintain 0 Idea Received

add custom KPIs

KPI's need to be put in place to support the following: App Sign-in Percentage of users signing in to the app at least once a day First Fix Rate Percentage of equipment issues resolved on the first service call Attendance (On-Time) Percentage of s...
22 days ago in Access Maintain 0 Idea Received

Have the option to alter PMV release dates

It would be helpful to have the option to alter the timescales when PMVs are released, e.g. 6 monthly visits are only giving 2 weeks notice, and the option to be alter to alter this to say 4 weeks, should we wish to give more notice would be benef...
6 months ago in Access Maintain 2 Idea Received

Received quote notification to be sent to other user groups instead of the person that raised the quote

Received quote notification to be sent to other user groups instead of the person who raised the quote. Instead, the notification goes to a unit staff/manager to have the option to select the support user groups that can action the quote and relea...
7 months ago in Access Maintain 0 Idea Received

Ability to change Area layouts plus work type changes

Request to ahve the ability to change area layouts. For example we're a coffee chop and under the 'Coffee Shop' layout there are Cold Stores. We don't have this and often causes confusion with our stores. Additionally, the ability to added and/or ...
2 months ago in Access Maintain 0 Idea Received