Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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New + improved Livewait

We want to have the ability to use livewait even when the restaurant isn't full. For example the kitchen might be rammed with checks and they can't take on any more orders, but we have tables free. We want to be able to tell a guest to come back i...
7 months ago in Access Collins 0 Under Review

Show products purchased with a ticket in Collins

I currently have to view any products purchased alongside a ticket in the Tonic admin rather than with the booking in Collins. It would be useful for any products purchased with a ticket via Tonic to be sent through the Collins integration so that...
8 months ago in Access Tonic 0 Under Review

Option to define which Collins status is set when a table pays

Currently when a table fully pays and is closed on EPoS, this updates the Collins status to Left, freeing this table up for another party. However tables don't always leave immediately. When we are busy this has caused a back up. Instead, could th...
8 months ago in Access EPoS 1 Under Review

Edit Collins booking end time on payment

When a table pays on EPoS a timestamp is sent to Collins. If this was used to update the end time of the booking, it would give a much clearer picture of the day on the Collins Diary page. We end up with a lot of double/triple-height table lines w...
8 months ago in Access EPoS 1 Under Review

Working Pattern- Visibility of Holiday Hours Deduction for Employees

Hi Support, Currently, we are setting specific working pattern for employees who work variable hours per day under a fixed contract. However, when employees book holiday, they are unable to see how many hours the system is deducting based on the d...
4 months ago in Access People for Hospitality 0 Under Review

A setting that would allow contractors to submit photos as mandatory fields once the work is complete

At the moment, the engineers should be able to add a new photo even if the job is completed or even if there is a re-attendance required. However, would be beneficial for such a photo to be mandatory through a setting
almost 2 years ago in Access Maintain 0 Under Review

Improve Audit Trails for Administrative Functions

There are a number of functions within the administrative tooling that can be destructive. Super users should be able to see an audit trail of those actions, who they were taken by and what impact they had.
about 2 years ago in CPL Learning 0 Under Review

Bring back Search tab for menu timetable scheduling

Option to search for timetables on scheduling drop down. Used to be able to search for them before but now we have to go down the whole list until we find the timetable we are looking for to assign to sites.
4 months ago in Access EPoS 0 Under Review

Add absence bookings directly in the Rota Editor

Introduce the ability for managers to add absence bookings directly within the Rota Editor. Currently, absences must be added via an employee’s profile or the Attendance Viewer.
4 months ago in Rotaready 0 Under Review

PLU report based on "Condiment Price" not Standard

The ability to report how sales were done as a Condiment through the Condiment Price / Condiment List feature. We would need the Qty of PLUs sold as part of a "Bundle" or "Meal" and the Price they were sold at, which would be different to the Stan...
9 months ago in Access EPoS 1 Under Review