Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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RELEASED Store Visa details on employee profiles
Store visa details on employee profiles, capturing visa type, number, and expiration date ("valid until"), with automated notifications to managers for upcoming or expired visas.
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All ideas

Showing 516

Checkout Process

It would be much less confusing for guests if the 'Add discount/voucher code' button was on the 'Pay' section of the checkout page, rather than a completely separate section that is not always visible.
28 days ago in Access Tonic 0 Idea Received

Removing rejected holiday from an employee's calendar

It would be great if holiday that has been rejected could be removed from the employee's calendar as it can be confusing when taking a quick glance at shifts on calendars.
6 months ago in Access People for Hospitality 0 Accepted to Backlog

Add additional filter fields such as Site Tags, product. Currently you can only filter by date - crashes due to venue count

Please add more details Within the reporting section, there really needs to be easier way to narrow down search fields. E.g. at current in the pre orders list section there is only filters for booking date and site These additional filters should ...
3 months ago in Access Collins 0 Under Review

The ability to turn off /edit, same day cut off for a date in the future

Please add more details At current within a booking type, you can add a “shut same day bookings” time to days of the week. This allows bookings to flow in for that day up to a certain time as per required. This however, is not replicated on the ov...
3 months ago in Access Collins 0 Idea Received

Automated Texts from Site Name

Like the manual text messages, the automated texting with Collins Call and LiveWait will be from the venue/site name rather than a random number. This helps not onluy with brand visibility, but also stops the guest from mistaking the number as the...
3 months ago in Access Collins 0 Rejected

Menus to attach automatically to internal bookings (attn. Ciprian Popescu)

Hi, Currently, menus are attached automatically only to bookings made online by guest but not to the ones made by the reservations team (internal ones). This is an inconvenience for our business given the amount of bookings we take daily and extra...
about 2 months ago in Access Collins 0 Idea Received

Hierarchy search

When looking into a hierarchy in the Admin Tool, it sometimes becomes a bit hard to navigate it to find a certain user on the organisation or job in the site, it would be beneficial if we had a search bar where we would be able to input the name, ...
11 months ago in CPL Learning 0 Accepted to Backlog

Allergen Information for the party

When placing the booking/enquiry. A drop down that the customer can select if someone in the party has an allergy/intollerance and which one it is. That information then needs to drop onto the run sheet.
30 days ago in Access Collins 0 Idea Received

Remind employees to clock in and out for their shifts via push notifcations

Send mobile app push notifications to remind employees to clock in and out when their shifts are scheduled to start and end.
6 months ago in Rotaready 0 Accepted to Backlog

Customisable cancellation button

We currently have the customer cancel button disabled in email correspondence because we do not want customer to be able to cancel their booking if within a certain time frame before the booking. It would be good if the Cancel booking button tick ...
3 months ago in Access Collins 0 Idea Received