Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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All ideas

Showing 779

Track message response times

Track message response times on Collins, via Collins Mail. This can be a report to look at average response time to new enquiries and messages, as well as per venue and per user.
16 days ago in Access Collins 0 Idea Received

change the status of a Rejected order

The ability to change the status of a Rejected order
5 days ago in Procure Wizard 0 Idea Received

Remedial Cost Centre

Implement a separate remedial cost center to split remedial call out spends following a PMV, from a main repair costs from callouts & quoted works. This would allow it to have a separate cost line on the 'group' page for repairs, PMVs, Capital...
5 days ago in Access Maintain 0 Idea Received

More Flexible Booking Parameters - Linked to AC-I-133

The widget wizard is great, although there isn't a way to allow bookings from one booking type at one site, and another booking type at another site, where the second site also has the same booking type as the first site (and we don't want the sam...
5 days ago in Access Collins 0 Idea Received

Contractors to be able to reduce any order

Contractors should be able to reduce any order, rather than having to refer some of the orders to the 'clients' to reduce and in the instance of Quoted Works - the 'client' is then unable to remove the query until the Contractor presses 'Submit Ju...
13 days ago in Access Maintain 4 Accepted to Backlog

Mandatory "Booking Type" & "Email" fields for internal bookings

In order to ensure our data is clean when moving data from Collins to Tableau/PBI we would like the booking type & email to be mandatory when sales/reception teams are making bookings as this is currently not an option.
about 1 month ago in Access Collins 0 Idea Received

Do not allow to batch orders when account export settings do not match

Example: Order A is excluded, order B is not excluded or exported, Order C is already exported. System should not allow to proceed and generate helpful message. If changing account export status for one of the batched orders, all other batched ord...
about 1 month ago in Procure Wizard 0 Idea Received

Split payments between members of a party

Allow the lead booker to share the total cost of the booking with friends/ colleagues by splitting the payment, similarly to what happens when they share the pre-orders link and guests pay separately. This will drive conversion of large consumer b...
about 2 months ago in Access Collins 0 Idea Received

Ability to archive/expire pre order menus

Ability to archive pre order menus that are out of date, rather than delete completely - as if deleted they remove the items from orders already made that have been agreed. Similar to how we can archive booking types. OR add an expiry date, like w...
2 months ago in Access Collins 0 Idea Received

Be able to drag bookings on the diary page to move time or allocate multiple tables

Be able to drag bookings on the diary page across to different time slots, and also drag and drop to allocate to multiple tables. This will be quicker and more effective than the current process.
2 months ago in Access Collins 0 Idea Received