Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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All ideas

Showing 761

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
7 months ago in Access Collins 0 Under Review

Have the ability to add an OR rule to the locking feature on Learning Journeys

When locking sections or items in the Learning Journey builder, we can currently only lock something down based on the completion of one item/section or the completion of all of a selection of multiple items/sections but as journeys become more so...
29 days ago in CPL Learning 0 Idea Received

The ability to cut off packages in a selected time frame

Currently, packages can only be cut off in X amount of days before the booking date. With the ability to cut off in hours before the booking date, users will have greater control over package cut offs.
4 months ago in Access Collins 0 Idea Received

Service Charge seperate from other Discounts

Hi, Can Service Charge NOT be recognised as an Discount in the system. If the "Service Charge Adjustment" flag is ticked, then the only thing to remove Service Charge should be the "Remove Service Charge Function, Not another Adjustment with the "...
7 months ago in Access EPoS 0 Under Review

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
6 months ago in Access Collins 0 Idea Received

Manual Order Number entry

Can we have a prompt to set the Order Number manually at the POS per Order. This will help us control the Takeaway orders in a certain sites where they are manually giving out ordernumbers for Eat in and Takeaway. This should then fire through to ...
30 days ago in Access EPoS 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
5 months ago in Access Collins 0 Idea Received

Resend orders for approval after the invoice has been altered

The ability to resend an invoice back through the approval process. When an ad-hoc order is created for a job or product is brought and when the invoice goes in and needs to be altered we want to push it back through the approval stage.
8 months ago in Procure Wizard 0 Under Review

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
5 months ago in Access Collins 0 Idea Received

Allergens PopUp message

1. Popup Development: Develop a popup window that appears upon staff login. This popup should display a clear message like "Have you reviewed allergen information today?" 2. Button Functionality: Include two buttons on the popup: - Yes: Clicking t...
9 months ago in Access EPoS 1 Accepted to Backlog