Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

Showing 516

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
21 days ago in Access Collins 0 Idea Received

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
20 days ago in Access Collins 0 Idea Received

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
13 days ago in Access Collins 0 Idea Received

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
15 days ago in Access Collins 0 Under Review

Allow system to create 'dummy' restaurant so we can trial functions

So that we can understand how the setup impacts our restaurants, it would be really useful to be able to create a 'test' site
7 days ago in Access Maintain 0 Idea Received

Scheduled menu Publish in Menu Manager

Can we have a way to schedule the Menu publishes in Menu manager, perhaps up to 7 days in advance? or further is easier. Add a drop down Arrow to the side of the "Publish" button on the menu to Set the Schedule Date and Time. Menu should then auto...
5 days ago in Access EPoS 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
13 days ago in Access Collins 0 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
2 months ago in Access Collins 2 Under Review

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
27 days ago in Access Collins 0 Idea Received

"Rollback" POS version from EPOS manager

Hi, Can we have the ability to Rollback a POSLink update in StockLink? To work in the same was as the upgrade but will push down the version we Apply, regardless on whether it is higher or lower. This would save us having to log tickets with Acces...
about 2 months ago in Access EPoS 1 Accepted to Backlog