Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED Collins - Site Tag filter on Source Reporting
For a site tag filter to be added to the Source Report in Collins. This will allow us to see the reporting, by brand or segment which is crucial for large businesses such as ours. Particularly if you oversee the organisation or multiple brands. I ...
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All ideas

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Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
13 days ago in Access Collins 0 Under Review

Booking URL generator

The booking URL generator could have more options, for instance select days of the week and not just an specific date - and possibly a start and end date if at all possible. It would be also great to have an option to 'pull' from an existing offer...
3 days ago in Access Collins 0 Idea Received

If new price is declined make product unavailable

Hi guys, We work as a distributor for suppliers. The cost of the products we supply is constantly changing, as is the case for most distributors/suppliers. Due to this, we have to update the prices on Procure Wizard for customers on weekly basis. ...
3 days ago in Procure Wizard 0 Idea Received

Extra Deposit Setting (Non-DRS)

Hi guys, We're a company in Ireland. We use the 'Deposit Settings' feature to add DRS tax to our plastic bottle products. This feature is fantastic and we understand that there's only 2 DRS tiers. However, we need a third option that we can name w...
3 days ago in Procure Wizard 0 Idea Received

Linked Products

Hi guys, It would be incredibly useful to be able to link two products together, so that when one is added to the Purchase order, the other product also gets added to the purchase order as well. For example, If I'm selling takeaway cups that I don...
3 days ago in Procure Wizard 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
10 days ago in Access Collins 0 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
24 days ago in Access Collins 0 Idea Received

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
2 months ago in Access Collins 2 Idea Received

Allow reporting on auditing amount

The system would be able to report on how many audits we complete per week including approvals, queries and certificate checking. This would enable our admin team to quantify the admin tasks associated with our estate
4 days ago in Access Maintain 0 Idea Received

support in checkout "hold reservation"

When 2 guests make a reservation at the same time and the reservation requires payment this can result in 2 bookings being assigned to the same table which means the restaurant is over booked. If there was support in checkout for "hold reservation...
5 days ago in Access Collins 0 Idea Received