Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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All ideas

Showing 623

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
5 months ago in Access Collins 2 Under Review

KItchen Printer Reprint

In the event of a printed ticket getting lost\thrown away\burnt!. To add a function key to reprint the order on the order printer. When pressed, a pop up to indicate which which printer. Ie " Bar Dispense" would reprint drinks", "Kitchen" would re...
about 1 month ago in Access EPoS 0 Future Consideration

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
4 months ago in Access Collins 0 Idea Received

Seeing which bookings in Collins were made via cross-sell journey

The possibility to be able to see which bookings were made via the cross-sell journey. Perhaps the booking could have a label saying it was Cross-Sell, but there should be a way to see it in the booking itself and in the filters on Enquiries secti...
about 2 months ago in Access Collins 0 Idea Received

Airship x Access EPOS Integration

We are looking for an integration between Airship (CRM company) and Access EPOS so we can get our data from one system to the other. At the moment any data around our guests purchasing habits and basket analysis cannot be used by marketing as this...
30 days ago in Access EPoS 0 Under Review

Increase API Limit

Please increase the number of available records per API call to over 10,000. If we query the API for changes made on the previous day, we get every booking that took place, as well as every booking that had an amendment made, and every booking tha...
3 months ago in Access Collins 1 Idea Received

Minimum Spend API Response Field

Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
3 months ago in Access Collins 0 Accepted to Backlog

Add ability for plus addressing on Automated Reports

Can we please add support for plus addressing (e.g. example+test1@gmail.com, example+test2@gmail.com) on Automated Reports (https://purchaser.procurewizard.com/administration/liquor/automated-reporting-overview.aspx). The main report we need this ...
2 months ago in Procure Wizard 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
3 months ago in Access Collins 1 Idea Received

Make all fields available in Collins enquiries download csv available in the API

When we download enquiries from Collins in the enquiries section to csv, there are fields that appear such as timestamp of when the booking was completed, that do not appear via API, which means we can't use them in reporting on data visualisation...
2 months ago in Access Collins 0 Idea Received