Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - New custom field to be applied to specific booking types not just to a site
We have added the new custom field and organisations can make that custom field available to site. It would be great to be able to add different custom field to different booking types no the same custom field do not apply for all bookings.
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RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
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All ideas

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Ability to attach an MP4 file when placing a callout

When placing a callout via desktop / mobile app we have the ability to attach pictures to help visually explain the problem, it's been asked whether videos could also be attached when raising jobs to help alsoIt could lead to the customer spending...
over 5 years ago in Access Maintain 1 Accepted to Backlog

Restricted Library Management

Allow certain users to manage certain areas of the library.
almost 2 years ago in CPL Learning 0 Under Review

Able move an existing callout to an alternative supplier if the previous one cannot complete for that area

If a job cannot be completed, it would be good if the existing job could then be moved to an alternative contractor as opposed to raising a new job. This would speed up efficiency of the system when managing large volume of sites
almost 2 years ago in Access Maintain 0 Idea Received

Acteol Rewards Widget

It would be good if we could develop a Rewards widget which links to the Acteol rewards/QR codes
almost 2 years ago in CPL Learning 0 Under Review

Rates and labour cost to be auto populated when adding additional engineers or assistants to the visit

When changing visit details by adding additional engineers or assistants to the visit, the additional rates and labour cost does not auto populate. (Admin > search for the order > edit > visit > edit costs) User has to click into Rates...
about 4 years ago in Access Maintain 0 Idea Received

Specify Times Notifications are Sent

Some notifications can send at random times, including one was sent at 0:41. In order to avoid this it would be good if users were able to specify a time that any notifications could be sent as this means we don't have to make any further amends.
about 2 years ago in CPL Learning 0 Accepted to Backlog

Allow multiple GL codes to be selected on a supply only order

If there are 10 supply only items added to one basket that are having two different GL codes allocated from the same contractor, the system will create 2 separate supply only orders for the supplier. The process would be much easier if the supply ...
about 2 years ago in Access Maintain 0 Idea Received

Add a new criteria to the Report Wizard so we can run a report on

We would like to run a report on particular assets in order to see how much we have spent on a particular item.I.e. How much we have spent across the estate on a specific fryer for exampleIt would be very helpful for our accountants analysis and t...
over 2 years ago in Access Maintain 0 Idea Received

Improve Not Complete (Ref) Column Status

This has caused some confusion with some users who believed the status to be displaying an error message. Perhaps we look to rename this status type to avoid any confusion? (Not Complete (Refreshed), Awaiting Resit, Awaiting Recompletion, Course R...
over 2 years ago in CPL Learning 0 Under Review

Allocations to engineers to be recorded on Inhouse orders 'Notes'

When a job is being allocated to an inhouse engineer, the action to be "recorded" on Inhouse order 'Notes'We must be able to track all history of a work order (Inhouse jobs)Work orders are being "auto-allocated" and we are not aware who does alloc...
over 2 years ago in Access Maintain 0 Idea Received