Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Access people - Bulk Document Download for Employee Records
There are instances where multiple documents need to be downloaded, such as when fulfilling an access data request from an employee or when an employee wants a localised or printed version of their records. Currently, each document must be downloa...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

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New setting to control which user groups can cancel orders

This would allow for users to set specific user groups to be able to cancel orders and still limit this in a manner by not having all users in the system have the ability. This would allow for them to configure user groups to have more responsibil...
over 3 years ago in Access Maintain 0 Idea Received

Is it possible to find out the invoice company on Maintain whilst a contractor is on site?

There is a support contacts list within a contractor's account under the 'Your Account' button and also a help icon on each order that gives the site's details. Can we include the company on this popup?This would prevent orders being created incor...
over 3 years ago in Access Maintain 0 Idea Received

Projects' tab in the trade analysis report.

Currently within the trade analysis report in the admin area, there is a tab for callouts, quotes and planned maintenance but not one for projects so it is currently difficult to see whether there is a contractor enabled for all of the order types...
over 3 years ago in Access Maintain 0 Idea Received

Room Allocation added to all assets export file.

When downloading an all assets file, the room allocation isn't included this needs to be added. Admin - Assets management - All Assets.
over 3 years ago in Access Maintain 0 Idea Received

The ability to select a room when raising a quote request

When logging a quote request, it doesn't give the option to select on the room entered in the system to provide the contractors with full location information that mirrors the functionality when raising a callout.Is difficult to review quotations ...
over 3 years ago in Access Maintain 0 Idea Received

Add a 'Callout Raised By' column to the overdue orders report.

When a helpdesk/adminsitrator is chasing jobs on behalf of the site, it is useful to understand who raised a callout in case they need further information or to provide any updates.
over 3 years ago in Access Maintain 0 Idea Received

Include unit status or allow for a setting to determine whether closed units appear in the Attendance Instructions Templates

The Attendance Instruction templates accessed from Admin > Add/Edit Units > Unit Instructions Import include both active and deactivated units. The ability to show a status of the unit in the template or allow for a setting to control whethe...
over 3 years ago in Access Maintain 0 Idea Received

Multi Site Uploads for Different Value Orders

Currently to raise multiple orders of different values we need to do these individually, with having more sites going onto Access Maintain this is not ideal and is a very manual time-consuming process. Can we please have an upload template which w...
over 3 years ago in Access Maintain 0 Idea Received

Allow to download to Excel from Multi Site area

Give the ability to allow users to download the data from the Multi Site Ordering page to Excel.This would save us time and make the software more functional.
almost 4 years ago in Access Maintain 0 Idea Received

Report that shows the original Quote Request Id in one column and the corresponding PPO number in the next column

Is it possible to get a report in system that shows the original Quote Request Id in one column and the corresponding PPO number in the next column?
almost 4 years ago in Access Maintain 0 Idea Received