Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Delete employee profiles
Currently, it is not possible to delete an employee profile. This causes issues when employees are mistakenly duplicated or new hires do not start their roles. The current workaround is to anonymise these profiles, which can lead to complications.
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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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All ideas

Showing 498

Order Id with suffixes in Procure Wizard views for data engine

We require the Order Id for auto created credits, returns etc to be visible in the Access Date Engine views of Procure Wizard data. E.g. nnnnnnnnRN for a credit request created from a return or nnnnnnnnBA for a balance order. This is so we can ide...
20 days ago in Procure Wizard 0 Idea Received

To include order line comments on orders sent by FTP (truecommerce)

When an order is placed all customers are able to add line comments to the products they are ordering, when the order is sent by EDI these comments are not included within the send.
about 1 month ago in Procure Wizard 0 Already exists

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
about 1 month ago in Access EPoS 1 Already exists

Yield Calculation in Advanced Stock > Stock Consumption

Add a line with a calculation to work out the yield of a custom category. I'm currently doing this manually to work out yields on Draught products for which I have created custom categories and can then see Ales, Draught or Post Mix grouped togeth...
6 months ago in Procure Wizard 3 Under Review

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
about 1 month ago in Access Collins 0 Idea Received

User selections within custom field assigned to a label

Operators can create custom fields eg. 'do you need a high chair?'The guest can select 'yes' which populates in the booking notes section within Collins. This idea is to be able to assign a custom field response to a booking label 'eg. label = hig...
7 months ago in Access Collins 0 Accepted to Backlog

Flexable VAT rates

We can not invoice due to the set VAT rates, as some of our items have composite VAT we can not upload our invoices to your portal
25 days ago in Procure Wizard 0 Idea Received

Have the option to alter PMV release dates

It would be helpful to have the option to alter the timescales when PMVs are released, e.g. 6 monthly visits are only giving 2 weeks notice, and the option to be alter to alter this to say 4 weeks, should we wish to give more notice would be benef...
about 2 months ago in Access Maintain 2 Idea Received

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
3 months ago in Access Collins 0 Idea Received

Dark Mode option

I was wondering if we could add a "Dark Mode" option on TNA (PW and Access). It would be more comfortable for the eyes, especially when we spend hours and hours on the screen :)
2 months ago in Procure Wizard 0 Idea Received