Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Access people - Bulk Document Download for Employee Records
There are instances where multiple documents need to be downloaded, such as when fulfilling an access data request from an employee or when an employee wants a localised or printed version of their records. Currently, each document must be downloa...
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RELEASED Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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All ideas

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Include the Customer Name in the subject line of all email orders received from Procure

We use Procure Wizard to receive orders from a number of our customers in the hospitality trade. When we receive the orders to our email, only the order number is in the subject line of the emails. Would it be possible to change the subject line f...
3 months ago in Procure Wizard 0 Under Review

To include order line comments on orders sent by FTP (truecommerce)

When an order is placed all customers are able to add line comments to the products they are ordering, when the order is sent by EDI these comments are not included within the send.
about 1 month ago in Procure Wizard 0 Already exists

Pre Authorisation of Credit Cards

To help reduce the number of guests that leave without paying, it would be helpful to be able to take a pre authorisation of their Credit card, which can be held against their table, until the bill is settled. The pre auth could then be used to se...
about 1 month ago in Access EPoS 1 Already exists

Invoice in multiple languages

I would like to request that the invoice feature in supports generating invoices in the local language of our company. This is mandatory for us, as required by regulations (e.g., Austrian law). Unfortunately, if I'm unable to make this change, we ...
about 1 month ago in Access Collins 0 Idea Received

Yield Calculation in Advanced Stock > Stock Consumption

Add a line with a calculation to work out the yield of a custom category. I'm currently doing this manually to work out yields on Draught products for which I have created custom categories and can then see Ales, Draught or Post Mix grouped togeth...
6 months ago in Procure Wizard 3 Under Review

Flexable VAT rates

We can not invoice due to the set VAT rates, as some of our items have composite VAT we can not upload our invoices to your portal
23 days ago in Procure Wizard 0 Idea Received

Checkout Process

It would be much less confusing for guests if the 'Add discount/voucher code' button was on the 'Pay' section of the checkout page, rather than a completely separate section that is not always visible.
24 days ago in Access Tonic 0 Idea Received

Have the option to alter PMV release dates

It would be helpful to have the option to alter the timescales when PMVs are released, e.g. 6 monthly visits are only giving 2 weeks notice, and the option to be alter to alter this to say 4 weeks, should we wish to give more notice would be benef...
about 2 months ago in Access Maintain 2 Idea Received

User selections within custom field assigned to a label

Operators can create custom fields eg. 'do you need a high chair?'The guest can select 'yes' which populates in the booking notes section within Collins. This idea is to be able to assign a custom field response to a booking label 'eg. label = hig...
7 months ago in Access Collins 0 Accepted to Backlog

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking

Ability to change the name of the 'Offers' section in order to upsell packages or full priced items at point of booking. It's restricting only saying 'offers' as it may not be an offer and then therefore misleading to guests.
3 months ago in Access Collins 0 Idea Received