Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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New basket department to be shown in Alpha/numeric order

Currently the departments against a user in PW show up in the order in which they were added to a user. Over time if more departments are added then the list will go out of any order. Would it be possible to have these default to a more logical al...
about 2 months ago in Procure Wizard 0 Idea Received

Add a buffer option across different booking types

The customer would like to have a button that would apply a buffer for a specific period of time between booking types. Example: If you book Booking type 1 at 13:00, then you could add a buffer for 5 minutes that won't let you book Booking type 2 ...
8 months ago in Access Collins 0 Under Review

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
4 months ago in Access Collins 0 Idea Received

Table Plan integration between EPOS and Collins

Two way integration between EPOS Table Plans and Collins Tables/areas so any updates are reflected across both platforms. Teams currently have to manage across both platforms where the EPOS Table Reservations Interface is in use for any table edits.
7 months ago in Access EPoS 0 Under Review

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
4 months ago in Access Collins 0 Idea Received

Have separate opening times that show on DMN listing page vs Collins internal settings

Currently the opening times that are set in Collins, and the opening times in the DMN listing page settings are linked. So if we have opening times in Collins set slightly differently for internal purposes, these will then show on the DMN listing ...
about 2 months ago in Access Collins 0 Idea Received

Show Customer Notes when staff hover over booking in diary (like run-sheet notes)

Customers permanent profile notes (likes and dislikes) are impossible to see quickly without entering the booking.
5 months ago in Access Collins 0 Idea Received

Overriding Closed Areas

We have a restaurant which is closed on Mondays and Tuesdays but there is a special event on one particular Tuesday so I want to override the 'close areas' so that it is open and not grayed out only on the one specific Tuesday. I want it grayed ou...
6 months ago in Access Collins 0 Under Review

Reservation Label

Reservation label currently only prints onto 1 x A4 page. It would be useful to have 2/3 labels to a sheet to reduce paper waste and ultimately be more sustainable.
4 months ago in Access Collins 1 Rejected

Cashless balance and top up available online

Can you look into the possibility of providing a Cashless balance lookup and top up facility available online
27 days ago in Access EPoS 0 Idea Received