Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

CREATE IDEA

Recently Released Ideas

View all
RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
Share feedback 0
RELEASED 🪄Procure Wizard - turning off nutrionial information on a dish sheet
please can you add the option to remove the nutritional information from a dish sheet? Currently you can't remove nutritional information from the dish sheet
Share feedback 0

All ideas

Showing 756

Service Charge seperate from other Discounts

Hi, Can Service Charge NOT be recognised as an Discount in the system. If the "Service Charge Adjustment" flag is ticked, then the only thing to remove Service Charge should be the "Remove Service Charge Function, Not another Adjustment with the "...
7 months ago in Access EPoS 0 Under Review

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
5 months ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
5 months ago in Access Collins 0 Idea Received

Resend orders for approval after the invoice has been altered

The ability to resend an invoice back through the approval process. When an ad-hoc order is created for a job or product is brought and when the invoice goes in and needs to be altered we want to push it back through the approval stage.
8 months ago in Procure Wizard 0 Under Review

Availability of Maintain historic orders on Analytics

Currently, when Analytics data is reloaded due to any issues, any orders older than 12 months are removed. It would be beneficial to have an option to keep historical order data from Access Maintain available in Analytics, even after a reload. Thi...
about 1 month ago in Access Maintain 0 Idea Received

Enable ability to apply condiments lists per location when PLU details are centralised

Problem When PLU Details are centralised - All Condiments List Keyboards are going off the "Master" Location. If the property has two or more locations with different keyboards, you cannot set a condiment list per PLU per location. Workaround The ...
about 1 month ago in Access EPoS 0 Idea Received

15 Minute Timescale on some reports

We need to see sales more granularly, every 1/4 of an hour rather than a whole hour. This is so we can predict our rota'ing and breaks more accurately.
about 1 month ago in Access EPoS 0 Idea Received

Merge Callouts

Having the ability to merge multiple callouts of the same type at the same location so that rather than generating two sets of callout charges it combines notes and images to make one call out. For example, our business sites are vast, and multipl...
about 1 month ago in Access Maintain 0 Idea Received

History log: Show the user's name instead of "Collins Robot"

When the venue or any users sent an email to the guests through Collins, the history log shows "Collins Robot" instead the name of the user who sent the message.
about 1 month ago in Access Collins 0 Idea Received

Allergens PopUp message

1. Popup Development: Develop a popup window that appears upon staff login. This popup should display a clear message like "Have you reviewed allergen information today?" 2. Button Functionality: Include two buttons on the popup: - Yes: Clicking t...
9 months ago in Access EPoS 1 Accepted to Backlog