Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Access people - Bulk Document Download for Employee Records
There are instances where multiple documents need to be downloaded, such as when fulfilling an access data request from an employee or when an employee wants a localised or printed version of their records. Currently, each document must be downloa...
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RELEASED Collins - Option for new custom field to be made compulsory
If the custom field isn't compulsory, the data in Collins will not always be accurate. For some booking types it is more important to complete the custom field than others.
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All ideas

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To be able to set a task to occur on the last day of the month

This is particularly relevant during Month End procedures such as stock takes and monthly cash consolidation related tasks that always need to be completed on the last day of the month. Currently i get round this by having the task start on the 28...
about 2 months ago in Trail 0 Idea Received

More freedom to edit the appearance and format/layout of the tasks such as colour coding and sidebars

We asked our teams to give some feedback in relation to accessibility based on comments in regards to some people struggling with the layout. One user said: 'It would help if there was a colour coding facility and more flexibility with how the for...
about 2 months ago in Trail 0 Idea Received

Improve supply only search function

Currently when searching for items, the search function is not smart enough to know that something labelled '4 pin LED' or such is a lightbulb, so if a user types 'lightbulb', that option won't appear. Also if typing in a two word sequence, all it...
about 2 months ago in Access Maintain 0 Idea Received

Edit Collins booking end time on payment

When a table pays on EPoS a timestamp is sent to Collins. If this was used to update the end time of the booking, it would give a much clearer picture of the day on the Collins Diary page. We end up with a lot of double/triple-height table lines w...
4 months ago in Access EPoS 1 Under Review

Ability to delete record logs

Would love the ability to delete old record logs no longer in use or those created by mistake that now just sits there confusing me
5 months ago in Trail 0 Under Review

Pre-order summary email - business to be able to amend the text

Hi, I must amend the text of the pre-order summary to suit our business needs but I understand that's hard-coded text. That's not convenient for us. Thank you
about 2 months ago in Access Collins 0 Idea Received

Day cut-off to be changed to 24 hours cut-off instead of 1 day (attn. Ciprian Popescu)

Hi, The cut-off should be 24 hours before the guest's reservation time, instead of 1 day, which in Collins terms is midnight. This puts a lot of pressure on our FOH team and kitchen team as all restaurants in the Royal Ballet and Opera operate on ...
about 2 months ago in Access Collins 0 Idea Received

3rd party voucher integration / Voucher information in booking types

Ideally, the system should integrate with third party platforms such as Virgin, BuyaGift, VoucherCart so that the customer can easily add all the voucher details inside Collins in pre-determined fields. The other solution (not as ideal but better ...
4 months ago in Access Collins 0 Idea Received

Auto Update EPOS Overview

StockLink should automatically contact a till (or all tills) on each site so the till database table is kept up to date so the correct master till is showing. This would mean that terminal configuration from all tills didn't have to be requested w...
4 months ago in Access EPoS 0 Under Review

Design change/messaging on booking form iframe to make after midnight slots clearer which day they are for

What is the idea? Add a message on the booking form iframe (where users input their details) to make it clearer what day they are booking for, if they are booking a slot after midnight on a day. (e.g. something like, please note you are booking fo...
4 months ago in Access Collins 0 Idea Received