Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Removable or editable ‘Special Requests’ field on booking widget
It would be nice to either edit the text for or remove the ‘Special Requests’ input box when confirming a booking. For us, this box is not really necessary for our requirements when placing a booking, and the ability to switch it off, via a simple...
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RELEASED Access people - Bulk Document Download for Employee Records
There are instances where multiple documents need to be downloaded, such as when fulfilling an access data request from an employee or when an employee wants a localised or printed version of their records. Currently, each document must be downloa...
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All ideas

Showing 529

Emergency Call out SLA

Please able to allocate to contractors attendance within 4 hours based on trade if the contractor is unable to complete a within 3 hour our preferred SLA
about 2 months ago in Access Maintain 0 Idea Received

Warranty only contractors

To be able to have an option to use a contractor only for warranty works and for them to be available for non warranty works. We would not for example use the catering warranty contractor for the out of warranty works.
about 2 months ago in Access Maintain 0 Idea Received

Work Type amendments

To be able to make your own amendments to work types
about 2 months ago in Access Maintain 0 Idea Received

Edit Collins booking end time on payment

When a table pays on EPoS a timestamp is sent to Collins. If this was used to update the end time of the booking, it would give a much clearer picture of the day on the Collins Diary page. We end up with a lot of double/triple-height table lines w...
4 months ago in Access EPoS 1 Under Review

Ability to delete record logs

Would love the ability to delete old record logs no longer in use or those created by mistake that now just sits there confusing me
6 months ago in Trail 0 Under Review

Create an Event Brand Review Widget

Would be great to be able to display our reviews (and potentially collect reviews) via an Event Brand level Review Widget. We have to copy them to our website manually which is a pain and a DMN widget would also lend legitimacy to them.
about 2 months ago in Access Tonic 0 Idea Received

Place cards to show the full pre-order instead for each guest

Hi, Currently we get a place card for each guest's order. We require an option for table cards as well with all pre-orders on the same card even if the order was placed by guest. Thanks Simona
about 2 months ago in Access Collins 0 Idea Received

Purchaser Groups used for Mini Market assignment

When linking users to sites via Organisation Admin > Users > Associated sites, there is an option to select Purchaser Groups from a drop down rather than idividual or all sites within the portal. It would be great to have this option availab...
6 months ago in Procure Wizard 0 Under Review

Contractor being able to see the site documents on orders

A functionality that would allow building plans or pub plans to be seen by a contractor. Similar with how asbestos currently. a link to the link like this would be beneficial.
8 months ago in Access Maintain 0 Accepted to Backlog

3rd party voucher integration / Voucher information in booking types

Ideally, the system should integrate with third party platforms such as Virgin, BuyaGift, VoucherCart so that the customer can easily add all the voucher details inside Collins in pre-determined fields. The other solution (not as ideal but better ...
4 months ago in Access Collins 0 Idea Received