Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Rotaready - Delete employee profiles
Currently, it is not possible to delete an employee profile. This causes issues when employees are mistakenly duplicated or new hires do not start their roles. The current workaround is to anonymise these profiles, which can lead to complications.
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RELEASED Collins - Hyperlink feature in pre order menu descriptions
Adding hyperlink feature to the pre order menu description
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All ideas

Showing 498

Custom Field Notifications

When a custom field is filled out, the venues do not get notified (unlike if a customer fills out something in the special requests box - you get a notification for autoconfirm note/customer note) it would be good if this was a notification the te...
8 days ago in Access Collins 0 Idea Received

Add a "2 week view" on the rota editor

In addition to the daily, weekly and monthly view on the rota editor - could you please add a "2 week" view. This is ideal when making rotas, as you can see the week you are working on, as well as the preceding week. It is essential to ensure good...
16 days ago in Rotaready 0 Idea Received

Allow reporting on auditing amount

The system would be able to report on how many audits we complete per week including approvals, queries and certificate checking. This would enable our admin team to quantify the admin tasks associated with our estate
3 days ago in Access Maintain 0 Idea Received

support in checkout "hold reservation"

When 2 guests make a reservation at the same time and the reservation requires payment this can result in 2 bookings being assigned to the same table which means the restaurant is over booked. If there was support in checkout for "hold reservation...
3 days ago in Access Collins 0 Idea Received

Allow a venue to open before 7am

We cannot set a venue's opening times to earlier than 7am. Some venues open earlier when showing sporting events & our airport sites can also open as early as 5am, for example.
11 days ago in Access Collins 0 Under Review

Guest cancellation reason

Can a cancellation reason box or selection drop down be added to a guest cancellation? This would allow us to capture reasons for guests cancelling particularly auto confirmed bookings where there is little or no direct interaction between team an...
15 days ago in Access Collins 0 Idea Received

Group venues for Cross Sell

Have the ability to group venues in the cross sell functionality by brand/concept rather than just geographically.
17 days ago in Access Collins 0 Idea Received

SMS communication

incorporating an SMS system into Collin’s would allow for Resevation Remonder Messages, check in messages and your race is ready messages
9 days ago in Access Collins 0 Idea Received

Labour costs to be real time

Our Business Sheet and POS Batch Reports both use the LABOURHOURS and LABOURCOST data fields. The Labour Hours populates in real time, if someone has clocked in at 11:00 and it's now 14:00, they will be contributing 3 hours to the Labour Hours tot...
4 days ago in Access EPoS 0 Under Review

Allow different minimum people in tables at different times of the day

We want to be able to have different table/area minimum and maximum numbers at different times of the day, currently it can only be set by day. This is so we can allow smaller groups to auto-confirm at off peak times during the day and keep the pe...
8 days ago in Access Collins 0 Idea Received