Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Minimum Spend API Response Field
Minimum spends are obviously an integral part of reporting on hospitality events, so none of us here can believe there isn't an API response field for this already - but apparently there's not because it's tied into the value field when applicable...
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RELEASED Collins - Enquires Download - Populate Booking Value Field
For the enquires download, populate the booking value field. The value which is the presumed value unless there is an actual value stored on the booking then this will be used.
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All ideas

Showing 763

Change budget code after paid status

Once an order has a paid status you cannot change the budget allocation. This is frustrating as sometime the allocation of budget needs to be changed once the finance team as reviewed the order. By not being able to change it, it means the budget ...
29 days ago in Access Maintain 0 Idea Received

Expose Position of Menus, Courses and Dishes via Menu API

We want to to get the sequence of dishes, course and menus via the current Menu API for our 3rd party.
about 2 months ago in Procure Wizard 3 Accepted to Backlog

Yellow Box payment wording

Can we update the wording in yellow. It is causing confusion with card auths as guests receive a message from us saying that we wont take money but then your message contradict this. Your template says 'payment' every time we request a card author...
about 1 month ago in Access Collins 0 Idea Received

Allow payment links to be sent via text message without an email address

Currently to generate a payment link, Collins requires an e-mail address, even if the link is then sent by text message. If the customer is on the go it will speed up the process if only the mobile number was required, also avoiding trying to spel...
about 1 month ago in Access Collins 0 Idea Received

Opening a website within Poslink

I want access to Collins and Procure Wizard on the till without needing separate tablets or returning to the office. We can use the IE frame in the EPOS, but staff can still use the standard minimise, maximise, and close buttons to navigate to una...
3 months ago in Access EPoS 0 Future Consideration

Consolidate individual payments from a group booking, into one single bank transfer when all have ordered.

When a group booking is made, with pre orders being paid for individually, eg a hen party each payment arrives in our bank separately. It would help our accounts team if there as an option to send the pre ordered revenue in one total payment, once...
11 days ago in Access Collins 0 Idea Received

Price alerts from specific suppliers

There should be a setting where you only receive price changes alerts for suppliers that you have permission to approve. For instance our restaurant manager only have permission to approve beverage suppliers price changes, but he receives alerts f...
21 days ago in Procure Wizard 0 Idea Received

Booking Source Tracking for URL Generator

We love the functionality whereby we can set up a widget with a specific source to allow us to track where our bookings come from as this allows us to put effort into the places that have the best results. However, we are now unable to track every...
4 months ago in Access Collins 4 Already exists

Centralized Collins Settings

A lot of settings inside the Booking Types should be applied to all sites by one click. For example, email and messages texts, duration interval, time slot interval. These settings are often similar for all sites or large group of sites. Ideally t...
7 months ago in Access Collins 1 Under Review

Enquiry > Inquiry copy change for U.S.

make Collins more suitable for US market. As a U.S.A. customer, I want the term "enquiry" to be replaced with "inquiry" in the Collins product, so that the language is more familiar and understandable for U.S.A. audience.
7 months ago in Access Collins 2 Accepted to Backlog