Access Hospitality - Ideas Portal

Help us shape the future of our products by submitting your own ideas and reviewing ideas submitted by other users. If you see an idea you like, feel free to vote it up and add any comments that you feel would be beneficial.
This is a collaborative community, so please join in, contribute your innovative ideas and help our product teams to shape their roadmaps and future product development.

Our teams will review the ideas which have received the most votes on a regular basis, meaning that not all ideas will receive updates. When an idea has received enough votes, the status will be updated to 'Under Review' and then a decision made.

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Recently Released Ideas

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RELEASED Collins - Booking date to be included in the pre-order instruction email
Hi, Due to our nature of our venue, we have a very high number of patrons returning a few times a month. We ask them to pre-order the food and is not convenient when the date is not showing in the pre-order instruction email as they receive remind...
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RELEASED Collins - For Apple Pay, Google Pay and PayPal to be supported so customers can make payments with these methods.
To be able to send out a payment link to support Apple & Google pay. To do so the client would follow the same procedure of requesting a payment by going into the booking > payment > Would be able to request a payment type that supports ...
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Ability To Report Collins Conversions Natively In Tonic Ticket Admin

Stonegate have asked for Tonic to show more visibility on Collins conversions if connected to a Collins widget and not a ticketing widget. Or to drive a better solution to be able to find these conversions easily to see if 'tickets' converted. Exa...
about 1 month ago in Access Tonic 0 Idea Received

New Customer Flag

it is possible to have the system identify when the guests is a new guest i.e. a first time booker. I believe it would be theoretically possible provided a guest books using an email address as this is collects the data of past bookings etc. Ideal...
5 months ago in Access Collins 0 Idea Received

Set menu

I need to create a cost menu price, procure wizard only allows to create the cost of each singular dish. What's necessary is the possibility to create a set menu, where the sale price of the menu stays the same, what changes is the menu cost accor...
13 days ago in Procure Wizard 0 Idea Received

Same day Booking Notification

All of our sites have moved to a more live same day booking model, taking bookings up to 30 minutes out from arrival. This does sometimes cause issue for floor teams in busy sites who are working to keep tables clear and clean, managing walk ins a...
3 months ago in Access Collins 1 Idea Received

Simpler run sheets for kitchen

The ease in which a run sheet is pulled needs to be replicated for the kitchen. This needs to be a much simpler format and when 'pre-order complete' is hit, the ability to automatically CC in an email for operational staff/ chefs would be brillian...
14 days ago in Access Collins 1 Idea Received

The ability to permenantly CC someone into a confirmation email

Quite often, a sales team will populate the diary with many events. Many operational teams/ chefs do not look at this system and then get annoyed because the event will occur. if we are able to CC any operational team into confirmation emails, sim...
14 days ago in Access Collins 0 Idea Received

Add the ability to edit/delete an event

When adding an event to the calendar within My Team, you can select a section the event should be added to. This adds the event to the calendar of every employee within the section. Unfortunately, the event cannot be edited or deleted once saved, ...
27 days ago in Access People for Hospitality 0 Idea Received

Drop down menu for the internal reference section on ad hoc POs

Pre-determined drop down list for internal references when raising ad hoc POs. This should be based on mini-market, so different mini-markets have different options. These options should be editable by administrators, possibly from the mini market...
28 days ago in Procure Wizard 0 Idea Received

Booking Fee to be added at point of payment - Charge per booking

That when a customer makes a booking a booking fee is added when they go to the payment page. We will be able to determine what the fee is, but most companies charge a booking fee.
15 days ago in Access Collins 0 Idea Received

yearly report

Hi We would like a report that can show: sales by hour per day for a time period, slip by sales group. the report should show every day day separated the sales by hour splitting the sales groups
15 days ago in Access EPoS 0 Idea Received